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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 38 Chapter 10 The Case Maintenance Process

10.5.5 SPECIAL PROCEDURES 10.5.5.A Child Care When a WV WORKS client requests, or the Worker otherwise recognizes the need, a referral for assistance with childcare expenses is made to Office of Children and Adult Services. The referral is made using a DHS-1 that shows the client’s name, case number, address, telephone number, and the reason childcare is needed. The Child Care Worker is responsible for determining eligibility for such assistance and for notifying the client of his status. 10.5.5.B Protective Payments Protective payments are payments that are made to a substitute payee or by vendor payment. The client may request a Fair Hearing any time he is placed on protective payments or he questions the substitute payee selected. There are two situations that require that the client be placed on protective payments, money mismanagement and protective payments at the client’s request. These situations, along with how to choose the substitute payee, are described below. 10.5.5.B.1 Money Mismanagement A Social Worker, providing protective services to the family, may request the case be placed in protective payment status. When the Social Worker determines that protective payments are necessary due to money mismanagement, he sends a DHS-1 to the Worker requesting the case be placed on protective payments and indicates the substitute payee and the date protective payments are to begin. The name of the substitute payee is provided by the Social Worker. When the case is placed on protective payments, the bills paid are those chosen by the client or with his participation and consent, to the extent possible.