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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 34 Chapter 10 The Case Maintenance Process

10.5.3 EFFECTIVE DATE OF THE CHANGE The agency must act on reported changes to ensure the changes are effective in the next month’s benefit, when advance notice requirements permit. Benefits must be restored to the client or repaid to the agency when changes cannot be made in a timely manner. See Chapter 11. 10.5.4 OTHER TYPES OF CHANGES 10.5.4.A Change in Income When the WV WORKS client reports income from the same source is decreasing, the Worker will pend the case without making the change. Appropriate comments must be made. If the client does not verify the decrease in income, the WV WORKS benefit will stay the same. When the WV WORKS client reports income from the same source is increasing and the increase will close WV WORKS, the change must be verified to determine eligibility for post- employment options. When the WV WORKS client reports income from the same source is increasing and the increase will not close WV WORKS, the change is made based on the client’s statement. When the WV WORKS client reports income from a new source, the change must be verified. 10.5.4.B Change in Case Name The case name may be changed from one payee to another valid payee at the request of the parents/caretaker relatives involved or when a change in circumstances requires it. In the case of a minor parent, the payee will be the major parent or other responsible adult. The individual now being designated as payee must complete and sign a new DFA-2 unless his signature is on the most recent DFA-2. However, if the case is in a protective payment status, a substitute payee is not required to sign the DFA-2.