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West Virginia Income Maintenance Manual Chapter 10
West Virginia Income Maintenance Manual Page 14 Chapter 10 The Case Maintenance Process
Reported Change Impact on Benefit (Increase or Decrease) When Requested Information Is Not Returned Increased Deduction Increase Benefits remain the same Decreased Deduction Decrease Not applicable; no verification required Increase in Same Source of Income Decrease Not applicable; no verification required Decrease in Same Source of Income Increase Benefits remain the same New Source of Income Increase/Decrease Benefits close Change in Shelter Expense Increase/Decrease Benefits are determined without a shelter deduction
When Requested Information Is Not Returned Example: A client receives Adult Medicaid and SNAP. He reports a decrease in his income. The case is pended for verification (for Medicaid because the reported income was found to be discrepant with the FDH and could not be verified electronically). The client does not return the requested information. Adult Medicaid is closed, and SNAP benefits remain the same. Reporting Example 1: A client who received a deduction for medical expenses at his last redetermination calls to report that these expenses have recently decreased. No verification is required for a decreased deduction, so the worker accepts the client’s statement. Reporting Example 2: Mr. Oak, who already receives SNAP benefits, submits an application for Modified Adjusted Gross Income (MAGI) Medicaid. He reports on this application that he still works for Greyson’s Market, but his pay has increased. The FDH verifies the new income amount for MAGI purposes, but FDH information cannot be used for SNAP purposes. However, because the reported income change is an increase, the worker accepts the Mr. Oak’s statement for SNAP and confirms the reduction in SNAP benefits. Reporting Example 3: Same situation as above, except that Mr. Oak reports new employment at Advantage Auto. Again, the worker follows Medicaid verification policies and is able to use Mr. Oak’s self-attestation for Medicaid. For SNAP, a new source of income requires verification, so the worker pends the case. If Mr. Oak does not return the necessary information, SNAP benefits will close.