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Child Care Subsidy Policy October 1, 2024 84 8.4.2.3. Information affecting eligibility was previously reported and the agency did not take corrective action. 8.4.2.4. If the case manager believes the client/provider is not mentally competent or did not understand his responsibilities to report changes in his circumstances. 8.5. Recovery of Improper payments 8.5.1. When an improper payment or misrepresentation of $1000 or less is discovered, either to/by a client or provider, the CCR&R case manager should immediately notify the supervisor. 8.5.2. When willful misrepresentation is not clear, the CCR&R case manager will notify the CCR&R supervisor who will consult with the CCR&R Program Director, and together, make the decision to pursue repayment. 8.5.3. Supervisors are responsible for negotiating repayment schedules with providers and/or clients and completing a Repayment Agreement (ECE-CC-19) to include the amount to be recovered, the period of recovery, the monthly recovery amount, and the procedure for repayment. When a Child Care Benefit Repayment Agreement (ECE-CC-19) is entered into, the CCR&R shall send a copy of the completed and signed agreement to: Division of Accounting and Reporting Office of Operations WV DoHS Bureau for Family Assistance 350 Capitol Street Suite 730 Charleston WV 25301-3711 8.5.4. If intentional misrepresentation may have occurred and the provider/client remains active, it is recommended that the CCR&R case manager try to collect the payment in full. If this is not feasible, it is suggested that the CCR&R case manager request that the client or provider be asked to repay the amount in monthly installment payments of approximately 10% of the amount due. 8.5.5. Payment schedules should be sufficient to recover the amount due within a reasonable period but should not pose an undue hardship to a client. The amount of payment should not exceed living costs. Payments must be made by money order. 8.5.6. When a check needs to be cancelled or an overpayment/repayment submitted, the CCR&R agency shall submit the payment/check and form (ECE-CC-68) to the closest DoHS District Office. 8.5.7. If a payment is more than forty-five (45) days late (15 days past the due date), the entire unpaid balance becomes due and must be paid in full. Failure to repay the requested amount shall result in case closure for clients or denial of participation in the certificate