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Child Care Subsidy Policy October 1, 2024 9 and referral agency to complete their application and receive child care assistance. The start date of the application begins at the time of the face-to-face visit at the child care resource and referral. Child Care applications successfully completed via PATH will be transferred into PATH as an intake, 3 times per day (morning, mid-day, and evening). These intakes will be assigned to the county inbox where the applicant resides. PATH will automatically remove intakes older than 45 days from the county inbox. Case manager Actions: 2.2.1 PATH Applicant: If a child care applicant calls a CCR&R office after successfully completing a child care application via PATH, instruct the applicant to come in to the CCR&R office as soon as possible to complete a face-to-face interview. Remind the applicant that subsidy payment cannot begin until the date of the face-to-face interview, regardless of when the online application was completed. 2.2.2 Face to Face: Once the child care applicant comes into a CCR&R for a face-to-face interview after successfully completing a child care application via PATH, then the following steps should be taken: 2.2.2.1. Locate and open the intake in PATH To access a county inbox in PATH, click on the “Inbox” tab, then next to “Jurisdiction” select the appropriate county. 2.2.2.2. Change the “Date of Intake” date, under the General information tab, to the date of the face-to-face interview, 2.2.2.3. Verbally verify all other information listed in the application, ensuring all screens are completed and all information is correct. 2.2.2.4. Proceed as usual with standard intake practice (collecting verifications, entering contacts, issuing notices, etc.) 2.2.2.5. If a child care applicant calls a CCR&R office with questions or problems regarding the use of PATH itself, CCR&R staff must direct the applicant to the toll-free PATH Technical Call Center: (844) 451-3515. 2.3. Items Covered During Application Interview: An interview must be held with the parent(s) upon completion of the application. During the interview, the CCR&R case manager explains how child care services are provided, and the parent supplies information needed to make appropriate child care arrangements. The case manager shall document any important information from the interview in PATH. The case manager shall also collect information and document it on the appropriate screen in PATH items required for Federal reporting, including primary language spoken in the home, whether the family is homeless, and whether a parent is a military service member. In addition to collection of information requested for completion of an application, the interview shall include: