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Child Care Subsidy Policy October 1, 2024 120 may contact the CCR&R agency for information about standards, how to select quality care, or referral to registered, licensed, and approved facilities. Resource and Referral agencies are responsible for the following core services: 13.4.1. Promoting consumer education and parental choice: 13.4.1.1. Assisting parents to select child care arrangements and become quality- conscious consumers of child care. 13.4.1.2. Encouraging parents to review all consumer information materials prior to selecting care for their children and to constantly monitor and evaluate the child care situation once children are placed. 13.4.1.3. Informing parents to be sensitive to changes in their children’s behavior or attitude toward child care, which could be a sign of problems with the situation. 13.4.1.4. Reminding parents that they should report any concerns about licensed or approved care and any suspicion of child abuse or neglect to the DoHS or CCR&R agency office. 13.4.1.5. Reminding parents of the importance of consistency and continuity of providers and how changing providers too often can be detrimental to children. 13.4.1.6. Helping parents to avoid potentially dangerous or inadequate child care situations. 13.4.2. Recruitment of child care providers. 13.4.3. Assisting child care providers through support activities, training, provision of information regarding age-appropriate care, and encouragement of practicing professional standards. 13.4.4. Operation of the Traveling Resource and Information Library Service. 13.4.5. Eligibility Determination: Managing the subsidy certificate program using policies and forms required by the DoHS: 13.4.5.1. Determine family eligibility and complete a status check at least every twelve months, or more often if family circumstances change. Assist families in selecting care as well as consumer education. 13.4.5.2. Accept referrals of WV WORKS participants from the DoHS. CCR&R staff shall utilize WV WORKS Referral Forms to determine and process eligibility status checks for TANF recipients. 13.4.5.3. Issue certificates to all eligible families, based on parental choice.