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VII. CASELOAD MANAGEMENT
(Please indicate) State Agency: Wisconsin for FY: 2025
Caseload management involves identifying the target population and special populations within it, implementing strategies to enroll the potential population, and utilizing caseload effectively to reach the desired populations. Describe the procedures in place to implement these strategies. During disasters, emergencies, public health emergencies, or a supply chain disruption, including infant formula recalls, the State agency may request to implement existing and allowable regulatory flexibilities or waivers to support the continuation of Program benefits and services. Waivers granted under Access to Baby Formula Act of 2022 (codified at 7 CFR 246.4a(30)) or temporary provision(s) authorized by Congress are not permanent amendments to the State Plan; however, State agencies should consider any historical amendments as the result of waivers granted under prior waiver authority to develop policies and procedures for current and future disasters.
A. No-Show Rate – 7 CFR 246.4(a)(11)(i): describe the procedures used by the State agency to monitor potential and current participants’ utilization of program services.
B. Allocation of Caseload – 7 CFR 246.4(a)(5)(i) and (13): describe how the State agency assigns and manages local agency caseload allocations.
C. Caseload Monitoring – 7 CFR 246.4(a)(5)(i): describe the information and procedures used by the State agency to monitor caseload.
D. Benefit Targeting – 7 CFR 246.4(a)(5)(i); (6), (7), (19), (20), (21), and (22): describe the plans and procedures for ensuring that WIC benefits reach the highest risk participants and persons in special need such as migrants, homeless, and institutionalized persons; pregnant women in their early months of pregnancy; and applicants who are employed or who reside in rural areas.
E. Outreach Policies and Procedures – 7 CFR 246.4(a)(5)(i),(ii); (6), (7), (19), and (20): describe the types of outreach materials used, where these materials are directed, special agreements with other service organizations and how special populations are addressed. Also, provide data on unserved and underserved areas.
F. Caseload Management Strategies – 7 CFR 246.16(c)(2)(ii), 7 CFR 246.4(a)(11)(i); 246.7(f)(1),(2); 246.7(h)(3)(i): describe the policies and procedures used to manage caseload during a funding shortage, lapse in appropriations, or other WIC funding circumstances.
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A. No-Show Rate
1. Policies and Procedures for Missed Certification Appointments and Food Instrument/Cash Value Voucher Pick-Up (No-Shows) a. The State agency has specific policies and procedures to ensure follow-up of no-shows for (check all that apply): ☐ Initial certification for any potential participant ☐ Subsequent certifications for high-risk participants ☐ Subsequent certification for current participants ☐ Food instrument/cash value voucher pick-up ☐ Food instrument/cash value voucher/cash value benefit non-redemption ☒ State agency has no specific policies and procedures for no-show follow-up b. The local agency or State agency, when the State agency has no separate local agencies, attempts to contact each pregnant woman who misses her first appointment to apply for participation in the Program to reschedule the appointment. Such procedures include (check all that apply): ☒ At the time of initial contact, the local agency obtains the pregnant woman's mailing and/or email address and telephone number ☒ If the applicant misses her first certification appointment, an attempt is made to contact her by: ☒ Telephone ☒ Mail ☒ Email ☒ Text ☐ Mobile App ☒ If contact is established, she is offered one additional certification appointment. ☒ If she cannot be reached, the local agency follows-up with a request for the applicant to contact the local agency for a second appointment by sending her a: ☒ Postcard ☒ Letter ☒ Email ☒ Text ☒ A second appointment is provided upon request from the applicant. ☐ Other Click or tap here to enter text.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 2.2
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2. Monitoring No-Show Rates a. The State agency has (check all that apply): ☐ Standards defining acceptable no-show rates ☒ Policies and procedures designed to assist local agencies to improve no-show rates; Please attach ☐ Sanctions that may be applied to local agencies that have chronically unacceptable no-show rates; Please attach ☒ Provides regular feedback to local agencies concerning no-show rates ☐ Reports to address appropriate follow-up of no-shows ☐ No specific policies or procedures concerning local agency no-show rates b. As a matter of standard procedure, the State agency monitors no-show rates through (check all that apply): ☐ State agency does not monitor local agency no-show rates ☒ Local agency reviews ☒ Automated reports ☐ Local agency reports on no-show rates ☐ Other (specify): Click or tap here to enter text.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 6.1
B. Allocation of Caseload
☐ DOES NOT APPLY (EXPLAIN WHY AND PROCEED TO NEXT SECTION) Click or tap here to enter text.
1. The State agency considers the following factors in its initial allocation of caseload to local agencies in a program year (check all that apply): ☐ Percent of target population served by local agency's service area ☐ Analysis of no-show, void, non-redemption rates by local agencies ☐ Participation by priority and category ☒ Special population pockets ☐ Waiting lists ☐ Staffing/ability of local agencies to serve caseload ☒ Prior year caseload ☐ Food package costs per person ☐ Special projects ☒ Other (identify): funding formula, current participation
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ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
2. The State agency has a written procedure for allocation of caseload to local agencies. ☒ Yes ☐ No If yes, attach written procedure in the Caseload Management Appendix or specify location in the Procedure Manual below. If no, what guidelines does the State agency use for caseload allocation? (Describe in Caseload Management Appendix)
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 6.1
3. The State agency has a procedure in place to ensure that current/prior year caseload levels are maintained. ☐ Yes ☒ No If yes, attach procedure in the Caseload Management Appendix. Click or tap here to enter text.
4. If it appears that during the course of the program year all funds will be spent, the State agency may reallocate caseload on the basis of the following factors (check all that apply): ☒ The State agency does not reallocate caseload mid year ☒ Same basis as for initial allocation of caseload ☒ Local agency participation levels ☒ Local agency high priority participation ☒ Waiting lists ☐ Other (specify): Click or tap here to enter text.
5. If it appears that during the course of the program year all funds will not be spent, the State agency may reallocate caseload on the basis of the following factors (check all that apply): ☐ The State agency does not reallocate caseload mid- year ☐ Same basis as for initial allocation of caseload
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☒ Local agency participation levels ☐ Local agency high priority participation ☐ Waiting lists ☐ Successful special projects ☐ Other (specify): Click or tap here to enter text. ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 6.1
6. The State agency has written procedures for local agencies to follow in situations of overspending: ☒ Yes ☐ No If a written procedure is available, provide in the Caseload Management Appendix or specify location in the Procedure Manual below.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 11.2
C. Caseload Monitoring
1. The State agency's caseload monitoring process includes the review of the following data (check all that apply): ☒ Participation levels/rates ☐ High-risk participant levels/rates ☐ No-show rates ☐ Food costs per participant ☐ Food costs by area ☐ Other (specify): Click or tap here to enter text.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
2. The State agency uses the following methods to monitor the below task (check all that apply): ☐ Manual reports submitted by local agencies ☒ MIS-generated reports (If utilized please attach a description of each report and how they are used) ☒ On-site reviews ☒ Other (specify): State Office-generated reports; ADP reports show the participation counts by month by project and county. The reports are used to monitor projects’ caseloads.
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ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
3. Local agency caseload utilization, by any method, is reviewed by the State agency at least: ☒ Monthly ☐ Quarterly ☐ Other (specify): Click or tap here to enter text. ☐ Not applicable
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Appendix VII.C.3.Estimated Average Participation
D. Benefit Targeting
1. Development and Monitoring of State Agency Targeting Plans a. The State agency has a plan to inform the following classes of individuals of the availability of Program benefits (check all that apply): ☒ Pregnant women, with special emphasis on pregnant women in the early months of pregnancy ☐ High-risk postpartum women (e.g., teenagers) ☒ Parents/Caregivers of Priority I & II infants ☐ Migrants ☐ Homeless persons/families ☐ Incarcerated pregnant women ☐ Institutionalized persons ☐ Other (specify): Click or tap here to enter text. ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
b. The local agency or State agency, when the State agency has no separate local agencies, contacts the following organizations to provide WIC Program information to eligible infants and children: ☐ Foster care agencies ☐ Protective service agencies ☐ Child welfare authorities ☒ Other (specify): children’s coalitions, food pantries, Head/Early Start, literacy projects c. The State agency ensures that benefits are targeted to those at greatest risk by limiting the use of regression as a nutrition risk criterion to only once after a certification period.
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☐ Yes ☒ No
d. In addition to, or in lieu of, State-developed plans, the State agency encourages/permits local agencies to develop their own targeting plans. ☒ Yes ☐ No ☐ Not Applicable
e. If yes, the State agency assures the appropriateness/quality of local agency targeting plans by: ☐ Requiring local agencies to submit plans for State agency approval ☒Review plans during local agency reviews ☐ Other (specify): Click or tap here to enter text.
f. The State agency monitors benefit targeting through (check all that apply): ☒ Automated reports developed by State agency ☐ Manual reports submitted by local agencies ☐ Local agency reviews ☐ Other (specify): Click or tap here to enter text.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 6.6
E. Outreach Policies and Procedures 1. Outreach Policies, Procedures and Materials a. To administer outreach activities, the State agency (check all that apply): ☒ Issues a standard set of outreach materials for use by all local agencies ☒ Requires local agencies to develop outreach plans ☒ Reviews outreach plans developed by local agencies ☒ Reviews and approves any outreach materials developed by local agencies ☒ Utilizes broadcast media for outreach activities ☐ Other (specify): Click or tap here to enter text.
b. Availability of Program benefits is publicly announced at least annually via: State Agency Local Agency ☐ ☒ Newspapers ☐ ☒ Radio ☐ ☒ Posters ☒ ☐ Letters ☒ ☒ Brochures/pamphlets
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☐ ☒ Television ☐ ☒ Social Media (Twitter, Facebook, etc.) ☒ ☒ Other (specify): displays, websites, presentations, etc.
c. Outreach materials are available in the following languages (check all that apply): ☒ English ☒ Spanish ☐ Vietnamese ☐ Tribal Language(s) ☐ Other (specify): Click or tap here to enter text. d. Outreach materials are distributed to (check all that apply): ☒ Health and medical organizations ☒ Hospitals and clinics ☒ Welfare and unemployment offices or social service agencies ☒ Migrant farmworker organizations ☒ Indian and tribal organizations ☒ Homeless organizations ☒ Faith-based and community organizations in low-income areas ☒ Shelters for victims of domestic violence ☐ Food Banks ☐ Head Start Centers ☒ Other (specify): pantries, health/county fairs, day care centers, schools, libraries, job service, grocery stores, etc.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 6.6
When an ITO State agency operates as both the State and local agency "All" should be checked. 2. Accessibility to Special Populations a. The State agency requires [all, some, none] local agencies to implement the following to meet the special needs of employed applicants/participants. All Some None ☒
☐ ☐
Early morning/evening clinic hours by appointment ☐
☐ ☒
Early morning/evening clinic hours, walk-in basis ☐
☐ ☒
Weekend hours, by appointment ☐ ☐ ☒
Weekend hours, walk-in basis
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☐ ☐ ☒
Priority appointment scheduling during regular clinic operations ☒ ☐ ☐
Food instrument/cash value voucher mailing procedures specifically designed for working participants ☐ ☐ ☒
Expedited clinic procedures for working participants ☐ ☐ ☒
Evening/weekend nutrition education classes ☐ ☐ ☐
Other (specify): Click or tap here to enter text.
b. The State agency requires/authorizes [all, some, none] local agencies to implement the following to meet the special needs of rural participants (check all that apply): All Some None ☒ ☐ ☐
Special clinic hours to accommodate travel time to clinic sites ☐ ☒ ☐
Use of mobile clinics to rural areas ☒ ☐ ☐
Food instrument/cash value voucher mailing procedures Specifically designed for rural participants ☐ ☐ ☒
Special appointment/scheduling procedures for rural participants who do not have access to public transportation ☒ ☐ ☐
Special food instrument/cash value voucher issuance cycles for rural
participants (check one): ☐ 2 months issuance, ☒ 3 months issuance ☐ ☐ ☐
Other (specify): Click or tap here to enter text. c. The State agency requires/authorizes [all, some, none] local agencies to implement the following to meet the special needs of migrant families (check all that apply): All Some None ☒ ☐ ☐
Formal coordination with rural/migrant health centers ☒ ☐ ☐
Special outreach activities aimed at migrants ☒ ☐ ☐
Special clinic hours/locations to service migrant populations ☒ ☐ ☐
Expedited appointment procedures to accommodate migrant families ☒ ☐ ☐
Special food instrument/cash value voucher issuance cycles for migrant
families (check one): ☐ 2 months issuance; ☐ 3 months issuance ☐ ☐ ☐
Other (specify): Click or tap here to enter text. d. The State agency has in place formal agreements with one or more contiguous States to facilitate service continuity to migrants (exclusive of normal verification of certification procedures):
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☐ Yes (If yes, please identify the State agencies ☒ No with whom formal agreements exist): Click or tap here to enter text.
e. The State agency requires [all, some, none] local agencies to implement the following proceedings to facilitate service to homeless families/individuals (check all that apply): All Some None ☐ ☐ ☒ Provide homeless applicants with a list of shelters/facilities that fulfill WIC Program requirements ☐ ☐ ☒ Undertake regular and ongoing outreach to homeless individuals ☐ ☐ ☒ Routinely monitors facilities serving homeless participants to ensure WIC foods are not subsumed into communal food service ☐ ☐ ☒ Implement formal agreement with other service providers to facilitate referrals of homeless families/individuals ☐ ☐ ☒ Secure a written statement from the facility attesting to compliance with the requisite conditions for WIC services in a homeless facility ☒ ☐ ☐ Establish, to the extent practicable, plans to ensure that the three conditions in 7 CFR 246.7(m)(1)(i) regarding homeless facilities are met ☐ ☐ ☐ Other (specify): Click or tap here to enter text.
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
3. Unserved Geographical Areas a. How does the State agency prioritize areas defined as underserved geographic areas in descending order? In the process of reviewing Medicaid data by county to capture potential eligible participants. We have the same enrollment methods across the state, with equal access to WIC and cover all areas.
b. Please list unserved geographic areas or attach a list to appendix: Click or tap here to enter text. ☒ No current unserved areas (check if applicable)
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
4. Underserved Geographic Areas
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a. The State agency has a list on file of served and/or underserved geographic areas including the number of newly potential applicants, the priority level currently being served, and participation. ☒ Yes ☐ No
b. The names and addresses of all local agencies found in the last FNS-648 Report, reflect all local agencies currently in operation. ☒ Yes ☐ No, an update list is provided in the Appendix
☐ N/A, State agency has no local agencies ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
5. The State agency has a plan to: ☒ Inform potential local agencies of the Program and the availability of technical assistance in implementation. ☐ Describes how State agencies will take all reasonable actions to identify potential local agencies. ☐ Encourage potential and existing local agencies to implement or expand operations in the neediest one-third of all areas unserved or partially served.
☐ The State agency does not have local agencies and does not plan to have local agencies. Explanation of how underserved and/or partially served areas are addressed is below. ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation) AND/OR State agency/ITO explanation of how the State agency without local agencies addresses underserved or partially served areas: Click or tap here to enter text.
F. Caseload Management Strategies. For FY 2025, Section F. 1 is required. Sections F. 2-5 are optional and allow State agencies to anticipate any potential impacts due to funding shortages or lapse in funding. State agencies should review the below strategies and consider any necessary policy changes, where appropriate. 1. Waiting List Management and Procedures a. The State agency has specific policies/procedures for the establishment and maintenance of waiting lists, which are used by all local agencies. ☒ Yes ☐ No
b. Waiting list procedures are uniform throughout the State agency.
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☒ Yes ☐ No, but State agency approves all exceptions ☐ No, local variation allowed without State agency approval c. The State agency routinely monitors waiting lists. ☐ Yes ☐ No ☒ No, for the current Fiscal Year, the State agency does not have a waiting list. d. The State agency requires/allows subprioritization of waiting lists by (check all that apply): ☐ No subprioritization permitted ☐ Income ☐ Nutrition risk ☐ Age ☐ Point system ☐ Special target populations (specify): Click or tap here to enter text. ☒ Other (specify): Priority e. The State agency requires pre-screening for certification of individuals prior to placement on waiting lists. ☐ Yes ☐ No, only categorical eligibility established ☐ No, only categorical and income eligibility established ☒ No, local agency variation ☐ Other (specify): Click or tap here to enter text.
f. Waiting lists are maintained: ☒ Manually ☒ Automated system linked to State agency's central system ☐ Automated system, stand alone at some/all local agencies g. Telephone requests for placement on the waiting list are accepted. ☒ Yes ☐ No
h. The State agency requires all local agencies to maintain waiting lists (telephone and/or pre- certification) with the following information (check all that apply): ☒ Name ☒Address ☒ Phone number(s) ☒ Date placed on waiting list ☐Category ☒ Priority
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☐ Nutritional risk ☐ Income eligibility status ☐ Method of application ☒ Date applicant notified of placement on the waiting list ☐ Other (specify): Click or tap here to enter text.
i. The State agency requires local agencies to provide information on other food assistance programs to applicants who are placed on a waiting list. If the State agency has no local agencies, it provides the information. ☒ Yes ☐ No
ADDITIONAL DETAIL: Caseload Management Appendix and/or Procedure Manual (citation): Policy 2.2
2. Allowable Cost Saving Strategies (Optional)
a. Does the State agency have policies and procedures to control cost when funding is insufficient relative to projected costs? ☒ Yes ☐ No
b. Does the State agency use any of the following policies and procedures? (select all that apply):
☒ Modified approved food list ☒ Least expensive brands (LEB) ☒ Economical container size and packaging ☐ Other, please specify: Click or tap here to enter text.
c. During funding shortfalls/to control costs, the State agency requires local agencies to certify participants for the minimum period specified in regulations. 7 CFR 246.7(g)(1) ☐ Yes ☒ No If yes, please describe or attach applicable policies and procedures. Click or tap here to enter text.
d. During funding shortfalls/to control costs, the State agency requires local agencies to shorten certifications on a case-by-case basis. 7 CFR 246.7(g)(2) ☐ Yes ☒ No If yes, please describe the case-by-case basis scenario or attach applicable policies and procedures. Click or tap here to enter text.
e. The State agency uses targeted outreach to serve participants most in need to control cost. 7 CFR 246.4(a)(7) and 7 CFR 246.6(f). ☒ Yes ☐ No
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If yes, please describe the process used to determine which group of participants are most in need or attach applicable policies and procedures. Click or tap here to enter text.
3. Mid-Certification Benefit Discontinuation During Funding Shortfalls (Optional)
a. The State agency has specific policies/procedures for establishing and implementing mid- certification benefit discontinuation due to funding shortfalls, which are used by all local agencies.
☐ Yes ☐ No If yes, please describe the process used to determine how mid certification benefits will be discontinued or attach applicable policies and procedures. Click or tap here to enter text.
b. If a State agency experiences a funding shortfall where it is unable to maintain its current level of participation for the remainder of the fiscal year and has explored all other alternative actions, the State agency will instruct local agencies to begin mid-certification benefit discontinuation by: (Select all that apply)
☐ Mid-certification disqualification of program participants ☐ Withholding of benefits for program participants
c. The mid-certification benefit discontinuation action must affect the least possible number of participants and be directed first at those where their nutritional and health status is at least risk. When implementing mid-certification benefit discontinuation due to funding shortfalls, State agencies will select participants by: (Select all that apply)
☐ Selecting participants in reverse order from the nutritional risk priority system. ☐ Selecting participants who were certified due to possible regression in nutritional status, especially if original eligibility was based on a lower priority condition. ☐ Selecting participants who have only one month left in their certification periods. ☐ Selecting participants at higher income ranges. ☐ Other: specify: Click or tap here to enter text.
d. Prior to implementing mid-certification benefit discontinuation due to funding shortfalls, the State agency will notify FNS.
☐ Yes ☐ No
e. Prior to implementing mid-certification benefit discontinuation due to funding shortfalls, the State agency will provide FNS the following information:
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☐ A summary description of the alternative policies and procedures explored or used prior to implementing any adverse action. ☐ An explanation of how the planned action is intended to meet the criteria of affecting the least number of people and also the lowest priority persons to bring caseload in line with available resources. ☐ Other: specify: Click or tap here to enter text. 4. During funding shortfalls, the State agency authorizes local agencies to disqualify participants in the middle of a certification period for failure to pick up food instruments. (Optional) ☐ Yes ☐ No ☐ N/A, the State agency already authorizes local agency to disqualify participants for failure to pick up food instruments/CVV during normal operations. If yes, please indicate the number of months before a participant is disqualified or attach applicable policies and procedures. Click or tap here to enter text.
5. Competitive Vendor Selection Strategies. (Optional)
a. During funding shortfalls/to control costs, does the State agency have procedures to adjust their vendor cost containment policies, including their competitive price selection criteria and/or maximum allowable reimbursement levels?
☐ Yes ☐ No
b. During funding shortfalls/to control costs, does the State agency have procedures to adjust their vendor authorization policies (outside of cost containment), including application periods, selection criteria, and limiting criteria?
☐ Yes ☐ No
c. If the State agency answered “yes” to either a or b: During funding shortfalls/To control costs, does the State agency reassesses vendors using the updated vendor authorization policies and selection criteria, including cost containment?
☐ Yes ☐ No
d. During funding shortfalls/to control costs, does the State agency have procedures to assess the effectiveness of their above-50-percent vendor population to ensure continued oversight of cost neutrality assessment?
☐ Yes ☐ No
VIII. CERTIFICATION, ELIGIBILITY & COORDINATION OF SERVICES
(Please indicate) State Agency: Wisconsin for FY 2025
The review of certification, eligibility and coordination of services involves the process of determining and documenting participant eligibility (income eligibility as well as nutritional risk determination, standards, and criteria), and the coordination of certification activities with other health services. During disasters, emergencies, public health emergencies, or a supply chain disruption, including infant formula recalls, the State agency may request to implement existing and allowable regulatory flexibilities or waivers to support the continuation of Program benefits and services. Waivers granted under Access to Baby Formula Act of 2022 (codified at 7 CFR 246.4a(30)) or temporary provision(s) authorized by Congress are not permanent amendments to the State Plan; however, State agencies should consider any historical amendments as the result of waivers granted under prior waiver authority to develop policies and procedures for current and future disasters.
A. Eligibility Determination and Documentation - 7 CFR 246.7(c)(1); 2(1); 246.7(d)(1); (2)(v)(B)): describe the policies and procedures for determining and documenting eligibility including the application process, residency requirements, identity requirements, documented physical presence or valid exception; proof of categorical eligibility, income limits, income eligibility documentation, determination of special populations and a definition of and policy toward the economic unit.
B. Nutrition Risk Determination, Documentation, and Priority Assignment - 7 CFR 246.4(a)(11)(i): describe the policies and procedures for determining and documenting nutritional risk and priority assignments. Include a copy of the nutritional risk criteria the State agency plans to use with the appropriate documentation.
C. Health Care Agreements, Referrals, and Coordination - 7 CFR 246.4(a)(6); (7); (8) and (19): describe the procedures for coordinating agreements and services with other health care providers at the State and local agency level including procedures to ensure that benefits are provided to persons with special needs.
D. Processing Standards - 7 CFR 246.4(a)(11)(i); 246.7(f)(2): describe the State agency's processing procedures to ensure that the required standards and timelines are met.
E. Certification Periods - 7 CFR 246.4(a)(11)(i); 246.7(g): describe the policies and procedures used to establish certification periods for participants and the autonomy (if applicable) granted to local agencies in determining eligibility time periods.
F. Transfer of Certification - 7 CFR 246.4(a)(6); (11)(i); and 246.7(k): describe the State
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agency's procedures for the transfer of certification and VOC cards ensuring that vital participant and program information is included.
G. Dual Participation, Participant Rights and Responsibilities, Fair Hearing Procedures, and Sanction System - 7CFR 246.4(a)(11)(i) (16); (17) and (18); 246.7(h); 246.7(i)(10); 246.7(j); 246.7(I): describe the procedures used to detect and prevent dual participation at the State and local level, the procedures for ensuring participants are notified of their rights and responsibilities, and the procedures regarding participant fair hearings and sanction system.
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A. Eligibility, Determination, and Documentation
1. Application Process a. The State agency requires all local agencies to use a standardized application process for all persons applying for the WIC Program ☒ Yes ☐ No
b. The State agency shares ☐ Statewide or ☐ at local agency (check one), a common income application or certification form with (check all that apply): ☒ No other benefit programs ☐ Medicaid ☐ TANF ☐ SNAP ☐ Maternal and Child Health (MCH) ☐ Other reduced-price health care program(s) ☐Other (specify): Click or tap here to enter text. ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
2. Residency, Identity and Physical Presence Requirements a. The State agency requires documentation of residency ☒ Yes ☒ Signed statement that documentation of residency information is not available and why (e.g., homeless, theft, fire) ☐No (Specify why, e.g., ITOs and Alaska natives who are exempt from this requirement): Click or tap here to enter text. b. The State agency has reciprocal agreements concerning residency with other State agencies ☐ Yes; list States: Click or tap here to enter text. ☒ No Describe any reciprocal agreements: Click or tap here to enter text.
c. The State agency has special residency policies and procedures for how the following special categories should be treated (check all that apply): ☒ Homeless applicants ☒ Institutionalized applicants ☒ Migrants ☐ Indian Tribal Organizations
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☐ None ☒ Other (specify): victims of theft, loss, or disaster
d. The State agency allows the following as proof of identity; please select all that apply. ☒ Driver’s license ☒ Passport ☒ State issued identification card ☒ Employer issued identity card ☐ Documentation from participation in a means-tested program. ☒ Other (please list all that are accepted) county/tribal/student/military ID, birth certificate, name change court order, alien card, U.S. immigration/naturalization doc. Infant/child only: adoption/hospital/WI Immunization Registry/electronic birth record. Adult only: social security card e. The State agency requires physical presence of the applicant or a valid exception to be documented: ☒ Yes except for the following condition(s): 7 CFR 246.7(o)(2) ☒ Applicant or parent/caretaker is an individual with disabilities which prevent him/her from being physically present at the WIC clinic (e.g., medical equipment, bedrest or serious illness exacerbated by coming into clinic). ☒ Applicant is an infant or child receiving documented ongoing health care from any health care provider, including the local agency; being physically present would pose an unreasonable barrier; and the infant or child was present at his/her initial WIC certification. ☐ Applicant is an infant under 8 weeks of age who cannot be present at the time of certification (for a reason determined appropriate by the local agency) and for whom all necessary certification information is provided. ☒ Applicant is an infant or child who was present at his/her initial certification; was present at certification within the one-year period of the most recent determination; and is under the care of one or more working parent, or under the care of primary working caretakers whose status presents a barrier to bringing the infant or child into the WIC clinic.
3. The State agency requires applicants to submit proof of categorical eligibility for (check all that apply): ☐ All pregnant women ☐ Pregnant women not visibly pregnant ☐ Postpartum women ☒ Children ☒ Infants ☐ Other (specify): Click or tap here to enter text.
4. Income Limits for Eligibility a. The State agency gross income limit for income eligibility is at or below 185% of the federal poverty income guidelines
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☒ Yes, with no local agency exceptions ☐ Yes, with local agency variation ☐ No, with no local agency exceptions (specify State maximum percent of poverty: Click or tap here to enter text. %)
☐ No, with local agency variation (specify State maximum percent of poverty: Click or tap here to enter text. %)
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
b. The State agency implements income eligibility guidelines concurrently with Medicaid ☐ Yes ☒ No
ADDITIONAL DETAIL: Please attach a copy of the income guidelines in the Appendix or the appropriate citation in the Procedure Manual. Certification and Eligibility Appendix and/or Procedure Manual (citation): Appendix VIII.A.4.a. WIC Income Eligibility Table
c. The State agency requires documentation of an applicant's, or certain family members' eligibility to receive benefits in the following means-tested programs that confer adjunctive income eligibility for WIC, as set forth in 7 CFR 246.7(d)(2)(vi): Poverty Level ☒ TANF (specify State "percent of poverty") 115% ☒ SNAP 130% ☒ Medicaid (specify State "percent of poverty" for each) Click or tap here to enter text.% ☒ Pregnant women and infants 306% ☒ Children 306% ☒ Other categorically eligible women 100% d. The State agency uses documented eligibility for participation in other means-tested programs to establish automatic WIC income eligibility (check all that apply, and the poverty levels used for each):
Poverty Level
☐ Free or Reduced-Price School Meals Click or tap here to enter text.% ☐ Supplemental Security Income (SSI) Click or tap here to enter text.%
☐ Other State-provided health insurance (specify State "percent of poverty" maximum Click or tap here to enter text. %)Click or tap here to enter text.%
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☒ Food Distribution Program on Indian Reservations (FDPIR) 130%
☐ Other (specify):
Click or tap here to enter text.%
e. Individuals are required to document that they or a family member are certified as eligible to receive TANF, Medicaid, or SNAP benefits or, under the State option, certified as eligible to receive benefits in State- administered programs by providing: ☒ Program ID card (only if it includes dates of eligibility) or notice of current eligibility ☐ Documentation of participation in State-administered programs (and such programs require documentation of income and have income guidelines at or below WIC's income guideline of 185% of poverty). (Program[s]: Click or tap here to enter text.)
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
5. Income Eligibility Documentation a. For WIC applicants whose income eligibility is not based on adjunctive or automatic income eligibility in another means-tested program, the State agency requires (check all that apply): ☒ Documentation of income information ☒ Signed statement that documentation of income information is not available and why ☐ Notation in the participant record if the applicant declares no income and why ☒ Other (specify): Notation in the record if the applicant declares no income b. Exceptions to income documentation are made for the following: 7 CFR 246.7(d)(2)(v)(C) ☒ The necessary information is not available ☒ The income documentation presents an unreasonable barrier to participation as determined by the State agency ☒ Those applicants with no income ☒ Those applicants who work for cash ☐ Other (specify): Click or tap here to enter text.
c. If the applicant does not supply the necessary documentation at the certification appointment, local agencies are generally instructed to do the following: ☐ Certification process is terminated, and no food instruments/cash-value vouchers are provided; appointment rescheduled. ☒ Temporary certification (not to exceed 30 days) for applicants that have one qualifying
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nutrition risk and are able to present at least two of the three required documents (identification, residency, and income) during a certification appointment is completed and food instruments are provided. However, if applicant does not provide documentation within 30 days, certification expires, and a new eligibility determination must be conducted. ☒ Other (specify): If two or three of the required proofs are not provided the cert process is terminated and appointment rescheduled; or in hardship cases appointment is conducted without proofs and when proofs are provided within 10 days the cert is processed & benefits issued at that time
d. The State agency requires ☐ State-wide, or ☐ at local agency discretion (check one), the verification of applicant income information, if determined necessary ☒ No ☐ Yes (check all sources required, as appropriate): ☐ Employer ☐ Public assistance offices ☐ State employment offices (wage match, unemployment) ☐ Social Security Administration ☐ School districts/offices ☐ Collateral contacts ☐ Other (specify): Click or tap here to enter text.
e. The State agency has specific policies that define actions to be taken at a mid-certification appointment if a participant’s income eligibility changes. ☒ Yes; Please specify: Policy 2.3 ☐ No
f. The State agency allows documentation of alternate income procedures for Indian or Indian Health Service (IHS) operated local agencies. ☐ Yes ☒ No ☐ Not Applicable g. The State agency has a specific policy that addresses income from benefits provided by a State- administered programs. ☒ Yes ☐ No h. The State agency has a specific policy to ensure that certain types of income, such as combat pay or Family Subsistence Supplemental Allowance (FSSA) payments for households that include service members, are excluded from consideration in the WIC income eligibility determination, as provided by law and regulation. ☒ Yes ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation):
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Policy 2.3B
6. In determining an applicant’s income eligibility for WIC, the State agency excludes basic allowance for housing received by military services personnel residing off military installations and in privatized housing, whether on- or off-base. ☒ Yes, State-wide ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.3B
7. The State agency excludes cost-of-living allowances for military personnel on duty outside of the contiguous 48 States (OCONUS COLA) from applicant income for purposes of WIC income determination. ☒ Yes, State-wide ☐ No
8. In determining an applicant’s income eligibility for WIC, the State agency excludes payments given to deployed military service members. These payments are in accordance with Chapter 5 of Title 37 of the U.S.C. ☒ Yes, State-wide ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
9. In determining an applicant’s income eligibility for WIC, the State agency calculates multiple income sources received by an applicant’s household at different frequencies in accordance with WIC Policy Memo 2011-7 and compares the sum to the established WIC IEGs. ☐ Yes, State-wide ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.3B
10. The State agency defines the economic unit in accordance with WIC Policy Memo 2013-3. ☒ Yes
☐ No (if no, why not): Click or tap here to enter text.
Provide the definition of an economic unit used by the State agency in the Appendix or the appropriate citation in the Procedure Manual.
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation):
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Policy 2.3
11. The State agency has specific policies or lists examples concerning the determination of the economic unit for (check all that apply): ☒ Foster children ☒ Divorced/legally separated parents; step parents ☒ Absentee spouse (military hardship tours, etc.) ☒ Cohabitation ☒ Institutionalized applicants (including incarcerated applicants) ☒ Homeless applicants ☒ Minors ("emancipated" minors) ☒ Separate economic units under the same roof ☒ Striker/unemployed ☒ Students away at school ☒ Self-employed applicants ☒ Other (specify): Kinship Care ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
12. Mid-Certification Disqualification a. The State agency ensures that local agencies are required to stipulate that an individual is not automatically disqualified mid-certification since she/he no longer participates in one or more of the Programs for which they were originally determined adjunctively/automatically income eligible. ☒ Yes ☐ No
b. WIC regulations specify that when income eligibility is reassessed mid-certification, State/local agencies are required to reevaluate the Programs for which the individual could be determined adjunctively/automatically income eligible. If the individual cannot qualify based on eligibility for one of these Programs, eligibility must be determined based on WIC income guidelines and disqualification made only after all options are exhausted. The State agency ensures its policy and procedures comply with this requirement: ☒ Yes ☐ No
B. Nutrition Risk Determination, Documentation and Priority Assignment
1. Nutrition Risk Determination and Documentation
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a. Professionals authorized by the State agency as Competent Professional Authorities (CPAs) to determine nutritional risk include (check all that apply): Can certify for: Qualification Priorities I-III All Priorities RD or Masters Level Nutritionist ☐
☒ Bachelor's Level Nutritionist ☐
☒ Physician ☐
☒ Physician Assistant ☐
☒ Registered Nurse ☐
☒ Licensed Practical Nurse ☐
☐ Home Economist ☐
☐ Paraprofessional ☐
☐ Other (Specify): Dietetic Technician Registered b. The State agency authorizes local agencies to (check all that apply): ☒ Conduct ☒ Anthropometric and ☒ Hematological measurements ☒ Use medical referral data for ☒ Anthropometric and ☒ Hematological measurements ☐ Use data from a state Health Information Exchange (including access to medical referral data via a participant/physician portal) ☐ Use data from a trusted partner trained in taking accurate measurements. Please list or attach partners the state agency accepts data from (list doesn’t need to be all-inclusive): c. The State agency uses only FNS-approved nutrition risk criteria, as referenced in Policy Memorandum #2011-5, WIC Nutrition Risk Criteria, and transmittal memorandum (dated December 17, 2020) that list the revised risk criteria requiring implementation by 10/1/2022, published on the FNS PartnerWeb, to document nutrition risk. (Note: A more recent transmittal memorandum was issued on November 17, 2022, however, the revised risk criteria included in this memorandum are not scheduled to be implemented until October 1, 2024) ☒ Yes ☐ No Please append a list of the nutrition risk criteria used by the State agency in its entirety to this State Agency Plan.
d. The State agency modifies nutrition risk criteria such that criteria definitions are more restrictive than nationally established definitions.
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☐ Yes (list criteria): Click or tap here to enter text. ☒ No e. Hematological risk determination: CFR 246.7(e)1(i)(A) The State agency requires (check one of the following): ☐ Bloodwork data to be collected at the time of certification (Statewide). ☒ Bloodwork data to be collected within 90 days of certification, so long as the participant is determined to have at least one qualifying nutritional risk at the time of certification (Statewide), and the State has implemented procedures to ensure receipt of data. ☐ A shorter (less than 90 days) timeframe for collection of data past certification. Please specify the shorter timeframe Click or tap here to enter text. The State agency ensures that hematological assessment data are current and reflective of participant status, to include a bloodwork periodicity schedule that conforms to the requirements as described in 7 CFR 246.7(e)(1)(ii)(B). ☒ Yes ☐ No The State agency allows local agencies the option of obtaining bloodwork on children ages 2-5 annually if prior certification results were normal. ☒ Yes ☐ No
f. Anthropometric risk determination: The State agency allows (check one): ☒ Anthropometric data for certification to be no older than 60 days (Statewide)
☐ A shorter (less than 60 days) limit on age of anthropometric data or certification
g. Nutrition assessment: (i) Local agencies are required to perform a complete nutrition assessment (as described in the Value Enhanced Nutrition Assessment [VENA] Guidance) for all participants. ☒ Yes ☐ No (explain): Click or tap here to enter text.
(ii) Local agencies are required to perform a mid-certification nutrition assessment (as described in the Guidance for Providing Quality Nutrition Services during Extended Certification Periods) for all participants with and extended certification period.
☒ Yes ☐ Not Applicable: (The State agency does not utilize the extended certification option for any participant category)
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(iii) The State agency policy requires that nutrition assessment intake information be collected on a State agency mandated form or Management Information System (MIS). ☒ Yes ☐ No If yes, attach mandated forms (or MIS screen shots) or specify location in the procedure manual and reference below. If no, the State agency assures quality of nutrition assessment by: ☐ Requiring local agencies to submit forms for approval ☐ Annually monitoring the locally developed forms during local agency review ☐ Other (specify): Click or tap here to enter text.
(iv) Dietary assessment is based on professionally recognized guidelines (e.g., Dietary Guidelines for Americans, My Plate Food Guide, American Academy of Pediatrics) ☒ Yes (specify): USDA’s risk criteria ☐ No (explain): Click or tap here to enter text. ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (cite):
Appendix VIII.B.1.c. Nutrition Risk Criteria, Policy 3.10 Value Enhanced Nutrition Assessment
2. Documentation a. The State agency requires documentation in the applicant’s case file for all nutrition risk criteria used to establish WIC eligibility (check one) (as described in FNS Policy Memorandum #2008-4, WIC Nutrition Services Documentation): ☒ Yes, supported by a written "exceptions" policy (e.g., policies to direct clinic staff in situations in which documentation is unavailable) ☐ Yes, with CPA discretion when to waive documentation requirement (no written policy) ☐ No (explain): Click or tap here to enter text. b. As a matter of policy, the State agency requires the documentation of nutritional risk criteria on a participant's certification form in the following manner: ☒ All identified risk criteria are recorded ☐ A set number of criteria Click or tap here to enter text. is recorded (maximum number is 10 criteria) ☐ Local agency personnel decide how many and which criteria are recorded ☐ Other (specify): Click or tap here to enter text.
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3. Priority Assignments a. Participants certified for regression ☒ Remain in the same priority in which they were previously assigned ☐ Are assigned to Priority VII, regardless of their initial priority at first certification ☐ Other (specify): Click or tap here to enter text. b. The State agency requires verification for all nutrition risk criteria that require a physician’s diagnosis. ☐ Yes ☒ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (cite): Click or tap here to enter text.
c. Participants may be certified for regression (check all that apply): ☐ A single six-month period ☒ One time following a certification period ☐ No policy, local agency discretion d. High risk postpartum women are assigned to the following priority: ☐ Priority III ☐ Priority IV ☒ Priority V ☒ Priority VI e. Participants certified solely due to homelessness/migrancy are assigned to the following priority:
IV V VI VII Pregnant Women ☐ ☐ Breastfeeding Women ☒ ☐ Postpartum Women ☒ ☐ Infants ☒ ☐ Children
☐ ☐ f. Attach a copy of any nutrition risk criteria that will be added, modified, or deleted during the coming fiscal year. For each criterion, indicate: Applicable participant category
Applicable priority level(s)
Whether a physician’s diagnosis is required SA code number which conforms to list of codes provided by USDA for Participant Characteristics
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data collection ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 3.10 and ROSIE, Wisconsin WIC Program Risk Criteria
C. Health Care Agreements, Referrals, and Coordination 1. State Agency Referral Agreements and Coordination of Services a. The State agency has written formal agreements that permit the sharing of participant information with the following programs/providers (indicate whether information is shared manually (M) or through ADP (A) by placing either an M or A in front of the appropriate service): Click or tap here to enter text. SNAP Click or tap here to enter text. Rural/migrant health centers Click or tap here to enter text. TANF Click or tap here to enter text. Hospitals Click or tap here to enter text. Medicaid Click or tap here to enter text. Childhood immunization Click or tap here to enter text. SSI A Immunization registries Click or tap here to enter text. EPSDT Click or tap here to enter text. Well-child programs Click or tap here to enter text. MCH programs Click or tap here to enter text. Child protective services Click or tap here to enter text. Family planning Click or tap here to enter text. IHS facilities Click or tap here to enter text. Private physicians Click or tap here to enter text. Children with special health care needs program(s) Click or tap here to enter text.Other (specify): A Lead Program, M Fit Families, M Mortality Review b. Formal agreements for coordination of services include: ☒ Responsibilities of each party ☐ Assurance that information is used only for program eligibility and/or outreach ☐ Assurance that information will remain confidential and not be shared with a third party c. The State agency requires local agencies to coordinate services with, and/or develop referral systems for, the following (check all that apply):
☒ SNAP ☐ Children with special health care needs ☐TANF ☐ Schools ☐ SSI ☐ Expanded Food and Nutrition Education Program
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(EFNEP) ☒ Medicaid ☐ Other food assistance program (TEFAP, FDPIR,
CSFP, etc.) ☐ CHIP
☐ Breastfeeding promotion ☐ IHS facilities ☐Child protective services ☐ MCH (clinics/facilities) ☐Head Start ☐ Early and Periodic Screening, Diagnostic and Treatment (EPSDT) ☐ Early Head Start ☐ Family planning ☐ Healthy Start ☐ Prenatal care ☒ Substance abuse program ☐ Postnatal care ☐ Child abuse counseling ☐ Immunization ☐ Foster care agencies ☐ Dental services ☐ Homeless facilities ☐ Private physicians ☐ Mental health services ☐ Hospitals ☐ Rural/migrant health centers ☒ Well-child programs ☒ Lead Screening ☐ Other (specify): Click or tap here to enter text.
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
2. Local Agency Referral Procedures a. The State agency ensures that local agencies make available to all adults applying or re-applying for the WIC Program for themselves or on behalf of others the following types of information: ☒ State Medicaid Program, including presumptive eligibility determinations, where available ☐Child support services ☒ SNAP ☒ Substance abuse counseling/treatment programs ☐ TANF, including presumptive eligibility determinations, where available ☐Other State-funded medical insurance programs (specify): Click or tap here to enter text. ☐ Other nutrition services (specify): Click or tap here to enter text. ☐ EPSDT Program ☐ Children’s Health Insurance programs (s) ☐ Other (specify): Click or tap here to enter text.
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b. The referral methods used by local agencies to other health and social service programs include (check all that apply, and indicate whether the method selected is the primary method of referral):
Primary ☒ State agency-developed referral forms ☒ ☒ Local agency-developed referral form ☐ ☒Telephone call to referring agency ☐ ☒ Verbal referral to participants ☐ ☐ Automated client/participant information exchange ☐ ☒ Written literature on referral programs ☐ ☒ Follow-ups by staff to monitor ☐ ☒ Maintain a list of local resources for drug and other harmful substance abuse ☐ ☐Counseling ☐ ☐ Other (specify): Click or tap here to enter text. ☐
c. Methods used by other health and social service programs to refer clients to the WIC Program include (check all that apply, and indicate whether the method selected is the primary method of referral):
Primary
☒ WIC Program referral form
☐
☐ Health/social program referral form
☐
☒ Telephone call
☐
☒ Verbal referral
☒
☐ Automated client/participant information exchange
☐
☒ Written literature on the WIC Program
☐
☐ Other (specify): Click or tap here to enter text. d. The State agency has a system in place to monitor the extent to which WIC participants are using other health or social services (check all that apply): ☒ Yes (check): ☒ Medicaid ☒ TANF ☐ MCH ☒ SNAP ☐ Yes, other (specify): Click or tap here to enter text. ☐ No e. The State agency requires local agencies to monitor referrals to determine the extent of health or social services utilization in addition to State monitoring systems. ☐Yes ☒ No
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ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policies 5.1, 5.2, 5.3, 5.4
f. To facilitate referrals to the Medicaid Program, the State agency provides each local agency a chart showing the maximum income limits, according to family size, applicable to pregnant women, infants, and children up to age 5 under the Medicaid Program. ☐ Yes ☒ No
g. The State agency assures that each local agency operating the Program within a hospital, and/or that has a cooperative arrangement with a hospital, advises potentially eligible individuals that receive inpatient or outpatient prenatal, maternity, or postpartum services, or that accompany a child under the age of 5 who receives well-child services, of the availability of Program services. ☒ Yes ☐No
h. The State agency ensures that, to the extent possible, local agencies provide an opportunity for individuals who may be eligible to be certified within the hospital for participation in WIC. ☐ Yes ☒ No
i. The State agency ensures that when WIC is at maximum caseload, local agencies make referrals to:
☐ Food banks ☒ Food pantries ☒ Soup kitchens or other emergency meal providers ☒ SNAP ☒ The Emergency Food Assistance Program (TEFAP) ☒ Food Distribution Program on Indian Reservations (FDPIR)☐ Other (specify): Click or tap here to enter text.
j. The State agency ensures that when WIC is at maximum caseload, local agencies notify the State agency of any waiting lists established. ☒ Yes ☐ No k. The State agency ensures that when WIC is at maximum caseload, the State agency notifies FNS of any waiting lists established. ☒ Yes ☐ No l. The State agency ensures that when the WIC participant's family has immediate needs for food
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beyond what WIC might provide, local agencies make referrals to: ☐ Food banks ☒ Food pantries ☒ Soup kitchens ☒ SNAP ☒ The Emergency Food Assistance Program (TEFAP) ☐ Food Distribution Program on Indian Reservations (FDPIR) ☐ Other (specify): Click or tap here to enter text.
m. Immunization Screening and Referral The State agency assures that each local agency is meeting the requirements of WIC Policy Memorandum #2001-7, August 30, 2001: Immunization Screening and Referral, as follows: ☒ Screening children under the age of two using a documented immunization history: ☐Using the minimum screening protocol; or ☒ Using a more comprehensive means, (specify): Click or tap here to enter text.
☒ Using another program or entity to screen and refer WIC children using a documented immunization history; (specify):Click or tap here to enter text.; or
☐ Implementing the minimum screening protocol is unnecessary because immunization coverage rates of WIC children by 24 months are 90% or greater; or ☐ The State agency has been unable to formalize a coordination agreement with the State Immunization Program. Provide explanation of extenuating circumstances: Click or tap here to enter text.
The State agency's policy and procedure manual has been updated to include the above immunization screening and referral protocol. ☒ Yes ☐ No D. Processing Standards
1. Notification Standards a. The State agency defines special nutritional risk applicants who are to be notified of their
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eligibility within 10 days of the date of the first request (at the local agency) for program benefits as the following (check all that apply): ☒ Pregnant women eligible as Priority I ☐High-risk infants (optional) ☒ Migrant farmworkers/family members ☐Homeless (optional) ☒ Optional; please specify: all infants under 6 months
b. The State agency requires local agencies to follow special policies and procedures to ensure timely certification of: ☒ Rural applicants ☒ Employed applicants ☐ No special policies/procedures
c. The State agency's policy allows it to authorize an extension of the notification period up to 15 days for special nutritional risk applicants when local agencies provide a written request with justification. ☐ Yes ☒ No
d. Policies and procedures are in place to assure all other applicants are notified of eligibility within 20 days of first request (at the local agency) for Program benefits. ☒ Yes ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.2 and 10.14
2. Processing Standards a. Processing standards begin when the applicant (check all that apply): ☒ Calls the local agency to request benefits ☒ Visits the local agency in person ☒ Makes a written request for benefits ☐ Makes a request for benefits via an application portal
b. The State agency requires the local agency to have a monitoring system in place to ensure processing standards are being met for all categories of applicants. ☒ Yes ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.2
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E. Certification Periods
1. Certification Period Standards a. (i) The State agency authorizes local agencies to certify infants under six months of age for a period extending up to the first birthday provided the quality and accessibility of health care services are not diminished: ☒ Yes, at all local agencies ☐ Yes, at selected local agencies ☐ No (ii) The State agency authorizes local agencies to certify children for a period of up to one year provided that participant children receive required health and nutrition services: ☒ Yes, at all local agencies ☐ Yes, at selected local agencies ☐ No (iii) The State agency authorizes local agencies to certify breastfeeding mothers for a period extending up to the infant's first birthday or until breastfeeding is discontinued (whichever comes first), if there is no decrease in health and nutrition services that the participant would otherwise receive during a shorter certification period: ☒ Yes, at all local agencies ☐ Yes, at selected local agencies ☐ No
(iv) The State agency ensures that health care and nutrition services are not diminished for participants certified for longer than six months: ☐ No ☒Yes (describe): Policy 3.34 b. Extended certification is an option for the following (check all that apply): ☒ Priority I infants ☒ Priority II infants ☒ Priority IV infants ☒ Priority III Children ☒ Priority V Children ☒ Priority I Breastfeeding Women ☒ Priority IV Breastfeeding Women c. The State agency authorizes local agencies to shorten or extend the certification period up to 30 days in certain circumstances. ☒ Yes (If yes, provide citation indicating circumstances): ☐ No Policy 2.10 and 10.61
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.10
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2. The State agency authorizes local agencies to disqualify an individual in the middle of a certification period for the following reasons (check all that apply): ☒ Participant volunteers the information that they are over income ☒ Participant abuse ☒ Family member found income ineligible at recertification ☐ Failure to pick up food instruments/cash-value vouchers for Click or tap here to enter text. consecutive issuances ☐ Other (specify): Click or tap here to enter text. ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policies 2.3 and 2.11
F. Transfer of Certification
1. Procedures for Transfer of Certification and Verification of Certification (VOC) a. The State agency has procedures in place that are used by all local agencies for transfers of certification within the State agency (intra-State), between State agencies (inter-State), and to the WIC Overseas Program (WICO): Intra-State Inter-State WIC Overseas ☒ ☒ ☒ Yes ☐ ☐ ☐ No b. A participant ID card/folder/documentation is provided which also serves as a VOC: ☐ Yes ☒ No
c. The State agency requires all local agencies to use a standardized VOC: ☒ Yes ☐ No d. VOCs are issued to the following (check all that apply): ☐ All participants ☒ Migrants ☐ Homeless ☐ Participants relocating during certification period ☒ Persons affiliated with the military who are transferred overseas ☒ Other (specify): all transferring out of state ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Click or tap here to enter text.
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2. The State agency requires all local agencies to include the following information on the VOC (check all that apply): ☒ Name of participant ☒ Date certification performed ☒ Date income eligibility last determined ☒ Nutritional risk condition of the participant ☒ Date certification period expires ☒ Signature/printed or typed name of certifying local agency official ☒ Name/address/phone number of certifying local agency ☒ Identification number or some other means of accountability ☐ Other (specify): Click or tap here to enter text.
3. The State agency requires all local agencies to accept as valid all VOCs from both the domestic WIC Program and the WIC Overseas Program that contain the following essential elements: ☒ Participant name ☒ Name and address of the certifying agency ☒ Date the current certification period expires 4. The State agency honors the one-year certification period for transferring participants (infants, children, and breastfeeding women) even if it certifies participants every six months. ☒ Yes ☐ No ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 2.6
G. Dual Participation, Rights and Responsibilities, Fair Hearings, Sanctions
1. Dual Participation a. The State agency has written procedures to prevent and detect dual participation within each local agency and between local agencies: ☐ Yes (Please attach any descriptions of policy in Appendix or cite appropriate
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section(s) of the Procedure Manual): Policy 8.1, 8.2, 8.4 ☐ No
b. The State agency has a written agreement with the Indian State agency(ies) or other geographic State agencies in proximity for the detection and prevention of dual participation (attach a copy of each applicable agreement or provide a citation of where a copy is located): ☒ Yes ☐ No
☐ Not applicable
c. The State agency has established procedures to handle participants found in violation due to dual participation: ☒ Yes (Please attach any descriptions of policy in Appendix or cite appropriate section(s) of the Procedure Manual): Policy 8.2 ☐ No ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Appendix VIII.G.1.a. Participant Integrity Guidance; Appendix VIII.G.1.b. State Dual Participation Agreements; Policy 8.2
2. Participant Rights and Responsibilities a. The State agency has uniform notification procedures that are used by all local agencies statewide: ☒ Yes ☐ No b. The State agency requires all local agencies to inform applicant/participant of his/her rights and responsibilities in written form, and must be read by or to the applicant, parent, or caretaker: ☒ Yes ☐ No c. The State agency has implemented a policy of disqualifying participants for not picking up food instruments: ☐ Yes
☒ No ☐ Not applicable
If yes, the policy is communicated to participants in the participant rights and responsibilities materials: ☐ Yes
☐ No ☐ Not applicable
d. The State agency has implemented a policy to specifically inform participants that they are not allowed to sell WIC food benefits, including online: ☒ Yes ☐ No; explain: Click or tap here to enter text. e. The State agency has policies and procedures to identify attempted sales of WIC food benefits in their WIC State Plan:
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☒ Yes ☐ No; explain: Click or tap here to enter text.
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Appendix VIII.G.2.b. WIC Rights and Responsibilities
f. The State agency has developed special notification policies and procedures for the following: ☒ Applicant/participant who cannot read ☒ Applicant/participant who speaks in a language other than English ☐ Homeless ☐ Migrants ☐ Persons with disabilities ☐ Other (specify): Click or tap here to enter text. g. The State agency requires all local agencies to provide notification of participant rights and responsibilities in the following situations: ☒ Eligibility at each certification ☒ Ineligibility at initial certification ☒ Mid-certification disqualification ☐ Expiration of a certification period ☒ Waiting list status ☒ Other (specify): copy is provided in the WIC Shopping Guide and the MyWIC app
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Appendix VIII.G.2.b. WIC Rights and Responsibilities; Policies 2.11, 3.21
3. Fair Hearing and Sanction System a. The State has a law or regulation governing participant appeals: ☒ Yes ☐ No b. The State agency has established statewide fair hearing procedures: ☒ Yes; attach fair hearing procedures for participants or specify the location in the Procedure Manual and reference in additional detail section below. ☐ No c. State or local agency actions against participants include (check all that apply):
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☒ Reclaiming the value of improperly received benefits ☒ Disqualification from the Program for up to one year ☒ Suspension from the Program mid-certification ☒ Other (specify): to allow children to stay on the Program, selection of a different cardholder d. Appeal hearings are held at: ☐ WIC State agency parent agency ☐ Other State agency or hearing board (specify): Click or tap here to enter text.
☒ Local WIC agency ☐ Other (specify): Click or tap here to enter text. e. Statewide fair hearing procedures include (check all that apply): ☒ Request for hearing ☒ Local agency responsibilities ☒ Denial or dismissal of request ☒ Continuation of benefits ☒ Rules of procedure ☒ Responsibilities of hearing official ☒ Fair hearing decision ☐ Other (specify): Click or tap here to enter text. ☒ Judicial review
f. State agency procedures require written notification for (check all that apply): ☒ Appeal rights ☒ Request for hearing ☐ Denial or dismissal of request ☒ Notice of hearing ☒ Termination within certification period ☒ Fair hearing decision ☐ Judicial review ☐ Other (specify): Click or tap here to enter text. g. The State agency has established timeframes to govern each step of the hearing process: ☒ Yes ☐ No h. The State agency requires all local agencies to document any notification/correspondence in the participant's file: ☒ Yes ☐ No
i. The State agency has a written sanction policy for participants:
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☒ Yes (If yes, provide appropriate citation below) ☐ No j. The State agency has established procedures which determine the type and levels of sanctions to be applied against participants: ☒ Yes ☐ No
ADDITIONAL DETAIL: Certification and Eligibility Appendix and/or Procedure Manual (citation): Policy 10.52 Fair Hearing; Chapter 8 Policies Participant Fraud and Abuse