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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff IM communicates with FSET agencies via CWW or email. If IM determines a member needs a referral to FSET, a referral is sent through CWW. If IM has information that needs to be shared with the FSET agency, they most often reach out via email. FSET workers track monthly participation in the FSET tool. In this tool, the FSET workers must enter whether the participant met the work requirement. This information is automatically sent to the IM agency via CWW early in the next month. If an FSET agency determines they have information that is related to FS eligibility (verification of a participant exemption, income, or good cause) they will provide that information to the IM agency via fax, email or through directly scanning documents into ECF. How do E&T case managers coordinate with: State E&T staff DHS regularly communicates with FSET vendors through in- person or virtual monitoring visits, our FSET policy inbox, at regular vendor meetings and as needed. FSET agencies can reach out to DHS anytime they have a question or need assistance. How do E&T case managers coordinate with: Other E&T providers FSET agencies communicate with each other as needed related to best practices, questions, etc. The majority of our FSET vendors have operated the FSET program in their region for many years, and therefore, have established warm relationships with the other FSET vendors. The vendors are also able to collaborate and share best practices at the bi-monthly FSET Vendor Meeting. How do E&T case managers coordinate with: Community resources The case managers work for the E&T providers. The E&T providers in Wisconsin coordinate with numerous businesses, public, and non-profit organizations. Some regions work with third-party providers available in their areas and other community resources such as local food pantries, housing assistance programs, and homeless shelters. WI DHS is proud of the network of resources that our E&T providers have built. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Please see the responses above. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? After initial orientation and enrollment, participants are assigned to a case manager. The case managers are required to document all interactions with FSET participants in comments in the FSET tool in CWW. Case managers are required to contact all FSET participants at least monthly; however, often they meet more frequently than that. Many case managers are well trained in numerous areas that make them great case managers including trauma informed care, adult education, equity and inclusion, and social work. 1/29/26, 10:30 AM State Plan WI FY26 - Amendment 1 https://dam-fns.usda.gov/sites/default/files/microsite/snapet-wify26stateplan//index.html 39/230