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TANF Section, WIOA Combined Plan Modifications 2026

43 • Overpayment recovery; and • Payment reductions.

(See W-2 Manual Chapters 10 and 11 and information on Penalties/Payment Reductions.)

Wisconsin’s objective criteria for the establishment of eligibility include nonfinancial and financial eligibility. (See W-2 Manual Chapters 2 and 3 and information on W-2 Eligibility.)

Due to the variety and needs of each of the TANF programs in this section, there are different complaint resolution processes for program eligibility and participation. For TANF programs within DCF, there generally is an informal step first to resolve the issue quickly and with cooperation. When this process does not resolve the issue, there is a formal resolution process(see W-2 Dispute Resolution Process below). For TANF programs provided by other Wisconsin Departments, each Department has its own complaint resolution process.

Labor Standards Fair and equitable treatment of W-2 participants is addressed by the labor standards for all W-2 employment and work training sites (for TEMP, CSJs, and W-2 Ts) and require compliance with all federal, state, and local laws, ordinances, and regulations affecting W-2 participants, including requirements for safe and healthy work environments(see W-2 Manual Chapter 9).

W-2 Dispute Resolution Process There are two levels of review under the W-2 Dispute Resolution process: 1) a Fact Finding Review; and 2) a Departmental Review. The purpose of the Fact Finding Review is to resolve disputes for applicants and participants who disagree with a W-2 agency’s decision. This includes decisions regarding all W-2 services, including Learnfare, JALs, and EA. An individual or a W-2 agency may request a Departmental Review if either entity disagrees with a Fact Finding decision.

Appeals Process Applicants and participants have the right to request a Fact Finding Review within 45 days of a decision affecting their case. The Fact Finding Review is completed by the W-2 agency’s Fact Finder. It is the first level of the dispute resolution if an applicant or participant believes:

1. The denial of an application for JAL or W-2 services was incorrect;

2. The W-2 or JAL application was not acted upon with reasonable promptness;

3. The W-2 placement was inappropriate;

4. The W-2 placement begin date was wrong;

5. The W-2 payment was incorrectly ended, reduced, or subject to an overpayment;

6. The extension to a W-2 24-month placement time limit or 48-month state lifetime limit was incorrectly denied;

7. The denial of a good cause request for noncooperation with child support was incorrect;