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3. The member or their representative is unsure of the accuracy of their own statements. 4. The member has been convicted of Medicaid or BadgerCare Plus fraud or has legally acknowledged their guilt of member fraud. 5. The member is a minor who reports that they are living alone. This does not apply to minors applying solely for Family Planning Services. 6. The information provided is unclear or vague. 7. CWW determines the case meets an automated EPP. 9.10.1 Front End Verification Front End Verification (FEV) is intensive verification of a case by a special unit or worker. A group should be referred for FEV only when its characteristics meet a designated profile (see Process Help, Section 21.1.3 Making a Referral for Investigation). 9.10.2 Error Prone Profile The EPP functionality in CWW (see Process Help, Chapter 18.27 Error Prone Profile (EPP)) identifies error prone cases at application and renewal and tracks the resolution of identified potential errors. Once an EPP has been detected, affected programs cannot be confirmed until the EPP is resolved or deferred. EPP identifies three types of potential errors: • Questionable Income and/or Expenses • Unresolved Discrepancies • IPV/Overpayment History 9.10.2.1 Questionable Income and/or Expenses Cases may be identified and tracked by EPP as having questionable income or expenses based on either of the following conditions: • Expenses exceed income. • Total income has remained the same for an extended period of time. 9.10.2.2 Unresolved Discrepancies Cases may be identified and tracked by EPP as having unresolved discrepancies if they have inaccurate or unreported income based on the presence of unresolved SWICA, UIB, SOLQ-I, or Prisoner Match discrepancies. 9.10.2.3 Intentional Program Violation or Overpayment History Cases may be identified and tracked by EPP if they include members who have a history of IPVs or overpayments. This page last updated in Release Number: 22-01 Release Date: 04/04/2022 Effective Date: 04/04/2022 9.11 Processing Timeframe 9.11.1 Verification Receipt Date The verification receipt date is the day verification is submitted to the appropriate IM agency or the next business day if verification is submitted after the agency's regularly scheduled business hours.