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PY26 WHEAP Manual

81 Revised: August 2025 • Mailing Address • Residence Address

NOTE: An application without an SSN for the case head does not meet the minimum application requirements and is not a valid application. An application without an SSN for the case head shall not be entered into the HE+ System until an SSN is provided.

4.4.26 Household Members All persons living in the household on the date of application shall be entered in the HE+ System before the application is considered complete. Household members cannot be entered until the required data elements have been provided (name, date of birth, gender, and SSN). Exceptions: temporary household member (see Section 3.2.6.4).

The total number of household members on Field #17 of the general section shall include the household member(s) that cannot be entered because the required household member data elements were not provided at the time of application entry. The application will be incomplete until the required data has been provided. The household member section will not be complete until the number of household members entered matches the number of household members indicated in Field #17 of the general section. See Section 3.2.3.3 for the correct usage of SSN exceptions “Other” and “Religious Exception.” These exceptions shall not be used as a placeholder while waiting for SSN information from the applicant.

NOTE: The HE+ System inserts the case head as a household member. If the case head’s name, date of birth, or citizenship is incorrect, the worker must make the correction in the Household Members section of the application. Information for all household members must be verified.

4.4.26.1 Gender Gender is a self-declared field; enter the gender for each household member as the applicant reports it.

4.4.26.2 Citizenship Type: Citizen/Eligible Non-citizen/Ineligible Non-citizen Include ineligible non-citizens and their income on the application. The HE+ System will not count ineligible non-citizens as a household members, but it will count their income when determining program eligibility and benefit amounts.

4.4.26.3 Ethnicity Type Select the ethnicity that each household member identifies with: Hispanic/Latinx, Non- Hispanic/Non-Latinx, Unknown, or Decline to answer. Decline to answer may be selected if field is not completed by the applicant on the paper application.

4.4.26.4 Race Select the race that each household member identifies with: Asian, Black or African American, Hispanic/Latinx, American Indian or Alaska Native, Multi Race (2 or more), Other, Native Hawaiian or Other Pacific Islander, White, Unknown, or Decline to answer. Decline to answer may be selected if field is not completed by the applicant on the paper application.