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Revised: August 2025 sensitive data – Any information of which the loss, misuse, unauthorized access to, or modification of could adversely affect the HE+ Program, contracted agencies, program employees, and/or customers.
shared network drives – Drives that are accessible to individuals through a server for the purposes of sharing electronic files and folders.
Social Security number (SSN) – A nine-digit number issued to an individual by the Social Security Administration.
text message – An electronic communication sent and received by a mobile phone.
Tier One sensitive data includes: • SSNs by themselves or in combination with any PII (including date of birth, names, address, phone number, fuel account number and name, and income information) • The combination of date of birth and name without an SSN • WHEAP-related single party checks returned to the local agency
Tier Two sensitive data includes: PII elements that may be needed to complete effective business communications in support of the HE+ programs (name, address, phone number, email address, fuel account information, and income information).