Page 34

July 1, 2026

33 If the local agency granted up to 60 calendar days to submit evidence for a claim of domestic abuse, the local agency must determine if good cause exists within 85 calendar days from the date the Good Cause Claim form was signed.

The Child Support Agency (CSA) must be given the opportunity to review and comment on the findings of the local agency prior to the final determination on good cause by the local agency. The local agency must consider any recommendations from the CSA.

This section last updated 12/1/2022

Section 4.7.4.4.1 Good Cause Denial If the local agency determines that the individual does not have good cause for failing to cooperate with child support, the local agency must promptly notify the parent of the determination and the right to a Fair Hearing based on the local agency’s decision (see 4.7.4.5). If the parent is participating in both Wisconsin Shares and Wisconsin Works (W-2), the parent can request a W-2 Fact Finding of the W-2 agency’s decision (not a Fair Hearing because W-2 made the determination).

The local agency must notify the Child Support Agency (CSA) that it may proceed with child support services and require the cooperation of the parent. The CSA may not proceed with child support services for 10 calendar days from the date of the notice to the parent. This is to allow the parent time to withdraw the Wisconsin Shares application, request the Wisconsin Shares case be closed, or request a Fair Hearing or W-2 Fact Finding of the agency decision before the CSA proceeds with child support services.

After the local agency enters the determination that good cause does not exist in CWW and confirms eligibility, Wisconsin Shares eligibility will fail only if during a new child care program request (application or program add) or will end at renewal if ongoing eligibility exists.

This section last updated 7/1/2026

Section 4.7.4.4.2 Good Cause Approval If the local agency determines that the individual has good cause for failing to cooperate with the Child Support Agency (CSA), the local agency must promptly notify the individual of the determination and the basis for the determination in writing.

The local agency must also either: • Direct the CSA to suspend all further child support case activities if the individual did not request that the CSA proceed without their cooperation; or • Notify the CSA that it may proceed with child support services if the individual requested that the CSA proceed without their cooperation.