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July 1, 2026

178 o Overpayment for each sanction type o Client appeals for overpayments and Intentional Program Violations (IPVs) o Client remands o Client remands not completed within the 10-day grace period o Collusion cases investigated o Cases presented to the District Attorney (DA), and accepted by the DA o Provider referrals o Provider investigations completed o Provider overpayments o Provider errors o Administrative errors o Provider remands o Provider remands that were not processed within the 10-day timeframe o Provider appeals o Providers terminated from the Wisconsin Shares program

*Some or all data for these errors may be found in the Benefit Recovery Investigation Tracking System (BRITS) Data Warehouse. If a local agency logs all their administrative errors in BRITS, then the BRITS Data Warehouse would fully encompass all the data. However, there may be certain circumstances where the data in BRITS is not all encompassing.

Program Integrity Data Exchange Discrepancies

State Wage Income Collection Agency (SWICA) Discrepancies When a SWICA discrepancy is received for a case (see 7.9.3), the local agency must correct the case if ongoing eligibility is impacted. After the correction is made an investigation must occur, and an overpayment must be established if applicable. SWICA investigations are the same as an investigation if a parent failed to report a change in income. Agency workers are expected to contact the parent or a third-party source to resolve the discrepancy and to request verification when necessary.

Case comments must be added in CWW to document the actions taken and overpayments completed. Overpayments related to the SWICA match are not required to be completed within the 45-day timeframe (see 7.9.3).