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July 1, 2026

144 date when eligibility ends if Adeline does not report she has returned to work. Adeline will need to report when she returns to work and if she has a change in child care need from more than 20 hours per week (full-time authorization) to less than 20 hours per week (part-time authorization) following her return to work.

Example 3 (ACTS): Mia lost her job on March 10 and the agency worker updated her Approved Activity Status in CWW to ACTS for April 1 – June 30. Mia’s child, Milo, has an authorization with an end date of Mia’s renewal date, August 31. The agency worker does not need to update Milo’s authorization (unless Mia requests changes to the authorization). If Mia does not have a verified approved activity by June 30, Mia’s eligibility in CWW and Milo’s authorization in CSAW will systematically end on June 30.

If eligibility is ending according to adverse action due to a parent’s permanent loss of or temporary break in approved activity during the renewal month, agency workers must end or delete any authorizations created for the new eligibility period (see 5.3.1.1). This is to ensure that the same policy to not allow an Activity Break Period to begin the first month of the new eligibility period is applied to all parents regardless of when they complete the renewal.

This section last updated 7/1/2026

Section 17.3 Changing Authorizations During a Month When an authorization has been established for a full month, parents may receive an authorization to a different provider only if: • An agency or parent error occurred in which funds were loaded to the EBT card for the incorrect provider; • The child has not attended the provider during the current month, and the parent has not spent any of the current month’s subsidy funds; or • The situation meets the Hardship policy in Section 17.3.1.

If the parent is eligible for an authorization to a different provider in a month, the agency worker must end the current authorization at the end of the current month and write a new authorization to the new provider.

Example 1: On November 15, Jennie requested an authorization for her child, Luke, at ABC123 Childcare beginning November 18. On November 17, Abby from Abby’s Angels calls Jennie to inform her that she has an opening at her child care center and Jennie is at the top of the waiting list. Jennie had been on the waiting list for Abby’s Angels for six (6) months and would prefer that Luke attend this child care provider. She immediately contacts her agency worker requesting to change her child care provider. Jennie had not paid any of her subsidy benefit to ABC123 Childcare and Luke had not attended this provider at all. The agency worker ends the authorization to ABC123 Childcare on