12.2.3 Fact Finding Reasons

A W-2 applicant or participant may request a Fact Finding Review if they believe:

The denial of an application for W-2 was incorrect;

The application was not acted upon within 12 working days;

The W-2 placement was inappropriate;

The placement begin date was wrong;

The W-2 payment was incorrectly ended, reduced, or subject to an overpayment;

The extension to a W-2 24-month placement time limit or 48-month state lifetime limit was incorrectly denied;

The denial of a good cause request for noncooperation with child support was incorrect;

The agency’s determination of an IPV Intentional Program Violation was incorrect;

The W-2 case was incorrectly closed; or

A Learnfare financial penalty was incorrectly imposed.

A JAL Job Access Loan applicant may request a Fact Finding Review if they believe:

The denial of an application for a JAL was incorrect;

A JAL application was not acted upon within 12 Working Day Any day of the week except Saturday, Sunday, and CARES holidays. s; or

The agency’s determination of a JAL IPV was incorrect.

If an applicant or participant requests a Fact Finding Review for a complaint not related to any of the above reasons, the W-2 agency must provide the Petitioner An individual requesting a Fact Finding or Departmental review. with a completed Fact Finding Review Denial Notice (2686).