7.2.3.2 Case Management Services for CMF and CMF+ Participants

The W-2 agency must offer case management follow-up services for up to 12 consecutive months. During the 12-month period, the FEP must:

Provide individualized services to support job retention and career advancement; and

Maintain regular contact with the participant, in their preferred format, at least once each month.

Activities provided through case management services may include:

Job Retention Services (JR);

Literacy Skills (LS);

Vocational Literacy Skills (VL);

Vocational Adult Basic Education (VA);

English as a Second Language (EL);

Vocational English as a Second Language (VE);

Adult Basic Education (BE);

General Educational Development (GE); and

High School Equivalency Diploma (HE).