4.3.1 Record of Verification

W-2 Wisconsin Works eligibility information requiring verification must be either “validated” or “documented.”

Validation for the purpose of verifying W-2 eligibility information, means placing original items of verification evidence (or a copy thereof) in the case file.

Validation may be done by:

Making a photocopy of an original document and then scanning it into ECF Electronic Case File ;

Using an IEVS Income and Eligibility Verification System match report;

Using a query response from SAVE S ystematic Alien Verification for Entitlements ; or

Using a CARES Client Assistance for Reemployment and Economic Support birth query result.

Photocopies of verification items should be marked with the:

Date the document was obtained; and

Initials of the staff person who obtained the document and scanned it into ECF. (See 4.4.2 )

If the validation occurred through a CARES DX Data Exchang e , the verification code will automatically populate in CARES.

When vali dating eligibility information, the worker is not required to enter case comments documenting how the eligibility criteria were verified.

Documentation for the purposes of verifying W-2 eligibility information means describing the relevant verification evidence that is either entered as a case comment in CWW or a case note scanned into ECF based on a conversation with the individual or an observation, inspection, conversation, or collateral contacts by the W-2 worker.

The worker must enter comments as a formal record of case action or eligibility-related information for an individual by the end of the working day following the day the action or contact with a participant occurred to ensure chronological documentation.