2.4.1.2 Handling Missing or Questionable Immigration Documentation

The FEP must presume an applicant has the immigration status they claim until the applicant has the opportunity to present the appropriate documentation, when:

An applicant does not present documentation, and their status has not been verified through the FDSH; or

An applicant presents a document that: Does not appear to be official; Does not apply to the person presenting it; or Is expired.

If the applicant does not have documentation of their immigration status, the FEP should refer the individual to the local USCIS office to obtain it.

The FEP must make every effort to assist in obtaining the required documentation in cases where:

The participant is hospitalized or medically disabled;

The participant can demonstrate good cause for their inability to present documentation; or

Securing such documentation would constitute undue hardship for the participant.