1.4.2.4 Interview and Meeting Options

All interviews and meetings with an applicant or participant can be conducted in one of three ways below.

Applicants and participants have the option to choose whichever acceptable meeting format they prefer.

Acceptable meeting formats the W-2 agency must offer include:

In-person : The applicant or participant meets physically in-person with a W-2 agency worker.

Video cal l: The applicant or participant and a FEP use a video platform to meet where each person can see and hear one another.

Telephonically : The applicant or participant and a FEP use a telephone to meet.

W-2 agency workers must document in comments which meeting format was used.

Note : This meeting format flexibility does not apply to the Refugee Cash Assistance (RCA) Program.