Smarter track mailbox for internal ProviderOne manual updates

MMIS Help

When to use MMIS Help

Situation: Client is discharged from a NF and cannot get a prescription filled because of the coding. We need to email MMIS Help when needing a manual fix in the system. This includes when we correct an incorrect date of death in ACES. Once the case is closed in ACES, any fix must be manually sent over to HCA to match ACES data.