What are the best practice guidelines for Fast Track?

Fast Track is a social service process that allows the authorization of LTSS prior to a financial eligibility determination. The HCS case manager coordinates and consults with the PBS to see if Fast Track is appropriate.

The PBS should make a Fast Track recommendation based on the information, verifications and cross-matches available, and send this determination via 07-104 to social services.

Questions to consider when making a Fast Track recommendation:

What resources is the client reporting on the application or past applications?

Are transfers indicated?

Did you receive verification of resources with the application?

Have you received Accurint and/or AVS results and reviewed the assets reported?

Is the client single or married, and which resource standard is being used to make a recommendation?

Social services can’t begin Fast Track until a CARE assessment is completed. The determination of Fast Track is ultimately up to social services.

Clients receiving services during the Fast Track period won't receive a medical services card until financial eligibility is established. Services may be authorized using Fast Track for a maximum of 90 days.

Don’t open a case in ACES until you have everything needed to establish financial eligibility.

If the client isn't financially eligible, notify social services. Social services will state fund Fast Track services when the client isn't financially eligible during the fast track period. An overpayment isn't established.