Worker responsibilities

Document standard of promptness for all medical applications pending more than 45 days:

Day one is the date the application was received.

Update a good cause code when changing a program from an SSI-related assistance unit (AU) to an LTSS AU to prevent the case from being incorrectly reported as a new application.

A good cause code must be used when finalizing any medical (AU) historically beyond 45 days.

Cases without a delay reason code or updated with "No Good Cause (NG)" to the DSHS secretary.