Clarifying information

An interview with the applicant or authorized representative is required to determine eligibility for institutional, HCB waiver services, or TSOA services. The PBS may waive the interview requirement. If the client is unable to complete the interview due to a medical condition or because no one is available to assist the client.

Asset verification, if not already authorized on the application by the client and financially responsible people (if applicable), may be authorized during the interview process.

Use Equal Access - Necessary Supplemental Accommodation (NSA) and long-term services and supports policies for LTSS applicants and recipients.