First Steps

First Steps is the commonly used term for Maternity Support Services. It is a package of services for pregnant individuals who receive Apple Health. Sometimes the pregnant individual’s health care coverage is also referred to as First Steps. First Steps referrals are completed behind the scenes through the following process:

Pregnant individuals enrolled in a managed care plan are informed of the First Steps program through their Managed Care Organization (MCO). The MCO sends the HCA First Steps program manager at HCA a list of all the newly identified pregnant individuals.

Pregnant individuals who are not enrolled in a managed care plan are identified through ProviderOne.

The First Steps program manager sends the lists from i and ii to the First Steps providers.