Worker Responsibilities - WAC 388-440-0001

Determine on a case by case basis, using the criteria in WAC 388-440-0001 , whether a request for an exception is appropriate.

If the request isn't appropriate, send client ACES Online letter 0070-03 (05-177) Exception to Rule Not Requested.

If the request is appropriate:

Submit the request through the ETR Screen in Barcode. The following step by step instructions for requesting an ETR are provided for DSHS staff: ETR Process – Worker ETR Process – Supervisor

Notify the client of the decision regarding the request by sending an ACES Online letter 0070-04 (Approval) or 0070-05(Denial) or use DSHS 05-177(x).

Take action to authorize benefit if exception is approved.

Document actions on the case narrative, and retain completed ETR in the electronic case record.