Worker Responsibilities

For information regarding AREP for Long-Term Care cases see: Long-Term Care AREP or WAC - Long-Term Care for Families and Children.

An AREP may receive letters/notices/forms/warrants/EFT/ProviderOne service cards or they may have permission to only discuss the case and not receive any written correspondence. Record the representative's name and address on the AREP screen in ACES. The REP Type code on the AREP screen determines what forms, letters, etc. they receive. See the Authorized Representative Payee Chart.

Check the AREP information coded in ACES at each review. Make sure it's consistent with what the client indicated on the review form. AREP designation isn't valid after the certification period. Delete coded AREP information if you can't confirm with the client that it's still valid. Document extensions or changes to the designated AREP in ACES.

Clients must complete a DSHS 14-532 AREP form when designating a new AREP. Don't add the new AREP until we receive: The completed DSHS 14-532 AREP form; Written confirmation from the client; or A signed Eligibility Review form with completed AREP section.

Completing the DSHS 14-532 AREP form isn't required if the client is confirming or making changes to their current AREP.

4. Clients should make an initial designation of an AREP on the application, review, or DSHS 14-532 AREP form. Clients can make changes to an AREP's information, such as address or phone number verbally but we must clearly document these changes in the case record.