Worker Responsibilities - WAC 388-460-0035

A protective payee will be assigned when the Office of Fraud Accountability (OFA) determines that a customer has used their EBT cash assistance two or more times in a prohibited location.

When a worker receives the DSHS-FRED form from OFA identifying use in a prohibited location, review the ECR for prior offenses (document type FR)

If there is a prior offense, a protective payee must be assigned.

The worker will: Notify Social Services Specialists through Barcode tickle to @SOC

The Social Services Specialist will: Assign a protective payee ( see Payees on Benefit Issuances - Protective Payees ) Input a -COMM tickle to 900@FIN for input of protective payee information into ACES

The worker who receives the tickle will: Input the Authorized Representative information under Contact Information in ACES 3G