Clarifying Information - WAC 388-412-0035

The department does not replace lost or stolen cash. Do not replace a warrant which was endorsed by the payee as this is considered to be the same as cash.

Before replacing a warrant we must learn if it was redeemed. The Division of Finance and Financial Recovery (DFFR) can determine whether a warrant was endorsed and redeemed. If a warrant was redeemed but the client claims they have not received or endorsed the warrant, the worker will not replace the warrant and must notify the Office of Accounting Services (OAS).

If a client makes numerous requests for replacement warrants staff must investigate the need for a protective payee and establish one if it is in the best interest of the client to do so.

If the original warrant is redeemed by the state treasurer, the department takes the necessary action to collect repayment.