Monitoring participation

When reviewing whether participation requirements are met:

Determine if participation was required (not required if there is an applicable exception or an exemption from work registration).

Determine if client met participation ( review proof if required ).

Take case action as appropriate including entering non-qualifying months for any full benefit month when the client failed to participate.

Document and provide client with notification as appropriate.

Follow procedures to reset the follow up reminder/tickle for future months.