Worker Responsibilities - WAC 388-406-0030

See verification . Whenever possible, obtain verification by phone. For cash, food, and long-term care programs, verify an applicant's circumstances if needed to determine eligibility.

Use cross-matches and alerts whenever possible to verify a client’s income or expenses.

Do not request a specific form to determine eligibility. For example, do not request a landlord statement. Instead, ask for what is needed to determine eligibility such as an address, household composition, and shelter costs. Give or send the client any departmental or approved local-office forms that would help give us the information we need to determine eligibility.

See WAC 388-406-0040 for what to do if the application process is delayed.

When requesting further verification or requesting missing verification, allow a ten-day extension on the due date as under WAC 388-406-0030 , #4, as long as the client is not refusing to cooperate and/or the application processing time limits under WAC 388-406-0040 haven't passed.

If the application process has been delayed due to the household interviewing late in the 30 day processing period, we cannot give a ten day extension.

The application must be denied by the 30th day (first business day after the 30th day if it falls on a weekend or holiday) if we don't have all the information we need to determine eligibility and the delay has been caused by the household.