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Vermont Department for Children and Families Seasonal Fuel Assistance Rules Economic Services Division 2924 Change of Fuel Supplier

2924 Change of Fuel Supplier (06/22/2024, 23-18)

a. If a household changes its primary heating fuel supplier, the household must notify the Department within ten days of the change and provide the Department with:

1. The name of the household’s new primary heating fuel supplier and supplier’s contact information;

2. The account number provided by the new supplier associated with the household’s primary residence; and

3. Any other information required by the Department to facilitate the transfer of benefits from the previous fuel supplier to the new supplier.

b. If a household reports a change of fuel supplier after the benefit has been issued, the fuel supplier that received the benefit must transfer the remaining benefit to the new fuel supplier as soon as possible, unless the new supplier is not certified by the Department under these rules.

1. A fuel supplier must not transfer benefits to another supplier that is not certified by the Department.

2. If a household’s new fuel supplier is not certified, the original supplier must return the remaining benefit to the Department.