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Vermont Department for Children and Families Economic Services Division Reach Up Services Rules 2300 6

accordance with the agreement between the Department and the placement that specifies rules and expectations of:

A. The Department;

B. The work site; and

C. The participant.

2302 Case Management (08/01/2024, 23-30)

a. The Department shall provide Reach Up services to Reach Up households through a case management model informed by knowledge of the household's home, community, employment, and available resources.

b. Case management will include assessment, sharing of information, referrals, and assistance in the preparation and implementation of a family development plan (FDP) to address the household’s well‐being and financial stability.

c. Services may be delivered in the Reach Up household's home, their community, or the district office.

d. A case manager shall be assigned to each Reach Up participant as soon as they begin to receive benefits.

1. Case management for a Reach Up household may begin as early as their application for Reach Up benefits and continue until the household is no longer eligible for case management services.

e. The case manager shall have regular contact with the participant to ensure they are meeting the Reach Up participant requirements, progressing towards their goals, and implementing their FDP.

f. Case management services may also be provided to parents/caretakers who live with an eligible child but are not included in the Reach Up household.

2302.1 Caseload Size (08/01/2024, 23-30)

a. To ensure quality of service, the Department shall limit case managers’ caseload size in a manner that is consistent with research on best practices.

b. A full‐time Reach Up case manager, shall not, at any time, be responsible for more than 80 active cases.

2302.2 Assessment (08/01/2024, 23-30)

a. All participants shall cooperate with their case manager in an ongoing assessment process.

b. The assessment shall include, but is not limited to, the following: 1. Identification of the participant's work experience, skills, interests, goals and their ability to work;

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Official source

Vermont Department for Children and Families Economic Services Division Reach Up Services Rules 2300 6

accordance with the agreement between the Department and the placement that specifies rules and expectations of:

A. The Department;

B. The work site; and

C. The participant.

2302 Case Management (08/01/2024, 23-30)

a. The Department shall provide Reach Up services to Reach Up households through a case management model informed by knowledge of the household's home, community, employment, and available resources.

c. Services may be delivered in the Reach Up household's home, their community, or the district office.

d. A case manager shall be assigned to each Reach Up participant as soon as they begin to receive benefits.

1. Case management for a Reach Up household may begin as early as their application for Reach Up benefits and continue until the household is no longer eligible for case management services.

e. The case manager shall have regular contact with the participant to ensure they are meeting the Reach Up participant requirements, progressing towards their goals, and implementing their FDP.

f. Case management services may also be provided to parents/caretakers who live with an eligible child but are not included in the Reach Up household.

2302.1 Caseload Size (08/01/2024, 23-30)

a. To ensure quality of service, the Department shall limit case managers’ caseload size in a manner that is consistent with research on best practices.

b. A full‐time Reach Up case manager, shall not, at any time, be responsible for more than 80 active cases.

2302.2 Assessment (08/01/2024, 23-30)

a. All participants shall cooperate with their case manager in an ongoing assessment process.

b. The assessment shall include, but is not limited to, the following: 1. Identification of the participant's work experience, skills, interests, goals and their ability to work;