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VIRGINIA DEPARTMENT OF SOCIAL SERVICES ENERGY ASSISTANCE

11/13 VOLUME IX, CHAPTER D, PAGE 6

Direct payments to the household will be made in the following situations:

1) Renters with Heat/Cooling Included

Payments will be made directly to the household when heat/cooling is included in the rent.

2) Other Households

Payments will be made directly to other households:

a) when no vendor contract for the fuel type exists for the locality; or

b) when the LDSS determines the household's fuel storage capacity is less than 100 gallons; or

c) when the household's primary fuel type is coal or wood; or

d) when the household's primary fuel is liquid propane provided by a non participating vendor; or

e) when the household's primary fuel is electricity or natural gas provided by a non participating vendor; or

f) when Home Office advises or an appeal decision requires it; or

g) when the household picks up oil/kerosene from an island pump; or

h) when the household’s primary heating or cooling payments are automatically deducted or drafted monthly from a bank account or credit/debit card. The direct pay indicator “F” (Central Office Decision/Appeal) should be selected for this type of situation; or

i) when the household is participating in the Address Confidentiality Program (ACP).

NOTE: If the LDSS is making a direct payment to a client who has a protective payee for other assistance programs such as TANF, SSI, or Social Security, the LDSS may elect to have the fuel check sent to the payee or the LDSS rather than the client. This can be done by entering the payee or the LDSS address rather than the client's address in the system.

TRANSMITTAL #13-1