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VIRGINIA DEPARTMENT OF SOCIAL SERVICES ENERGY ASSISTANCE
06/09 VOLUME IX, CHAPTER D, PAGE 2
3. LDSS DENIALS
There are a number of reasons to deny an application which are not identified through the Energy Assistance Program system. Disposition codes for use by the local worker have been established for each of these reasons. Some codes may not be applicable in all components.
Once a code is entered a system generated turnaround document reflecting the new disposition will be printed in the LDSS. A Client Notice of Action will be mailed to the client from the Home Office. Messages to the client for each of the denial codes listed above can be found in Appendix C of this chapter. A copy of this notice will be sent to the LDSS to be filed in the case record.
DB Household has received program maximum
DE Household currently has cooling equipment
DI Failed to provide income verification DJ Member of another household DK Assistance available once per program year
DM No crisis exists DN Other resources have met need DO Assistance requested not offered
DP Moved or Unable to locate applicant DQ Not responsible for energy bills or equipment
DR Applicants request
DS Assistance would not (ensure cooling/alleviate crisis)
DT Application received after program deadline
DU Death of only eligible HH member
DV Not a resident of this locality
DW Application already on file for another member in the household (different case number)
DY Failed to provide non-financial verification
DZ Your current balance on your electric bill is zero
TRANSMITTAL #09-1