Page 135

VIRGINIA DEPARTMENT

OF SOCIAL SERVICES ENERGY ASSISTANCE

11/13 VOLUME IX, INDEX, PAGE 2

community agencies, A.3., A.5., G.2, J.2 community based care, B.6.b.21) components cooling, A.2., J. crisis assistance, A.2., G. fuel assistance, A.2., B. confidentiality, A.10. conservation programs, A.4. contracts cooling, J.2.a. crisis, G.2.a. other agencies, A.8. vendors, A.6 cooling assistance air conditioners, J.7.b., J.7.c., J.7.h. appeal, J.12. application, A.9, J.4. benefits, J.8 changes, J.10. dates, A.9., J.2.b. denials (local), J.5.b. disconnection notice, J.7.d.1., J.7.g.1), J.7.g.3) electric bills, J.7.g. eligibility, J.3., J.5.c. equipment, J.7.a., J.7.b., J.7.c., J.7.e., J.7.f., J.7.h. fans, J.7.a., J.7.e., J.7.f. payments, J.9. pending, J.5.a. purpose, J.1. refunds, E.10. security deposit, J.7.d. security deposit option plan, J. App. A selling for profit, J.13. trip charge, J. 9. types of assistance, J.7. vendors, A.6. warranty, J.5.c. cooling equipment air conditioner, J.7.b., J.7.c., J.7.h fan, J.7.a, J.7.e warranties, J.5.c credit authorizations, D. Appendix D, G. Appendix B. crisis assistance appeals, G.10. application/reapplication, A.9., G.4., G.5. changes, G.9. dates, A.9., G.2.b. disconnection notice, G.7.h.1) c), G.7.h.3. eligibility criteria, G.3. eligibility determination, G.5.c. refunds, E.10. LDSS denials, G.5.b. low fuels levels, G.7.g. maximum benefits, G.9. payments, G.8, G.9. pending applications, G.5.a. processing applications, G.5. second request, G.4. security deposit option, G. Appendix A selling for profit, G.11. time frames, G.1., G.2.b., G.5.a., G.5.c. trip charge, G.8.e. types of assistance, G.7. vendors, A.6. deductions medical for elderly & disabled, B.6.c. denials appeal basis, F.1. cooling, J.5.b. crisis, G.5.b. fuel, D.3, D.9.f. direct pay after benefits, D.9.h.2) change from vendor, D.9.k. change to vendor, D.9.j. cooling, J.9.