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VIRGINIA DEPARTMENT
OF SOCIAL SERVICES ENERGY ASSISTANCE
05/22 VOLUME IX, CHAPTER J, PAGE 11
2) Additionally, the household must meet one of the following conditions to be eligible for the purchase of one air conditioner if equipment has been previously purchased through the EAP. (Note: If the EAP has purchased a whole house fan for the household during the current Cooling Assistance program year, the EAP will not purchase an air conditioner.)
a) The cooling equipment previously purchased through the EAP had no warranty, the warranty has expired, or the warranty cannot be adhered to for reasons beyond the household's control; or
b) The household has moved since cooling equipment was previously purchased by the EAP and could not take the cooling equipment with it or the cooling equipment cannot be used in the new residence; or
c) The cooling equipment previously purchased by the EAP was stolen and the household can provide a copy of the filed police report of the theft.
The Action Request Form for a warranty removal must be sent to the Regional Consultant with an explanation for the removal. The explanation must meet criteria in 2) a) b) or c) above.
3) The warranty years on the air conditioner compressor/sealed system must be entered in the system for tracking purposes and have at least a two year warranty. The vendor will submit this information in writing when requesting payment.
Maximum benefit amount for self pick-up/self-installation of an air conditioner is $500.
8. COOLING ASSISTANCE BENEFITS
Assistance may be received in combination and/or more than once per program year to meet a cooling need. Maximums have been established for each type of assistance. The system will edit authorizations/payments to ensure adherence to the maximums. Enter the Cooling Assistance maximum benefit or the balance thereof for the type of assistance requested. The maximums are as follows:
Type of Assistance Frequency during Cooling Maximum Benefit One Portable fan Once $50.00 Pick Up One Air Conditioner Once $500.00 Air Conditioner/Installation Once* $700.00 Repair central air/heat pump Unlimited $300.00 Repair Installed Fan Unlimited $100.00 Installed Fan Once $350.00 Electric Bill Payment Unlimited Determined Annually Security Deposit Once per lifetime $200.00 *Equipment and installation bills may be paid separately.
TRANSMITTAL #22-1