Division of Community Nutrition
Subject: WIC Retailer Training Policy: VEN 8.0 Reference: N / A Effective: August 12, 2013 Supersedes: August 1, 2006
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I. Policy:
It is the policy of the Division of Community Nutrition that local agency personnel shall assist State WIC Office personnel in handling the logistical requirements associated with reauthorization (face-to-face) WIC training provided to authorized retailers, when necessary.
II. Procedure(s):
A. Local agency personnel may be asked to assist State WIC personnel in handling logistical requirements associated with training WIC authorized retailers, including but not limited to:
1) Personnel shall assist in setting up local equipment for conferencing and retailer training sessions held at a local agency site.
2) Personnel shall assist in providing technical assistance i.e., explaining how WIC services are provided, when necessary.
3) Personnel shall assist in making photocopies of training materials and distributing these items to attendees.
4) Personnel shall assist in documenting retail store attendees’ names, collecting forms, etc.
B. Local agency personnel are encouraged to contact their assigned Vendor Liaison and suggest that additional training be provided to a particular WIC authorized store, based upon feedback or repeated complaints received from WIC participants.