Division of Community Nutrition
Subject: System Termination from the WIC Program Policy: CRT 09.1 Reference: CFR §246.7 Effective: August 1, 2025 Supersedes: March 15, 2019
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I. Policy:
Participants shall be notified at WIC food benefits issuance and / or 15 calendar days before they are terminated. Participants shall be verbally informed of the right to a fair hearing as required by federal law.
II. Procedure:
A. The following system terminations are automatically conducted in Crossroads. No action by the local agency is required.
1) Women’s period of eligibility has expired. Local agency shall verbally inform participant at the last certification appointment before expiration.
2) Child ineligible after fifth birthday. Local agency shall verbally inform participant at the last certification appointment before expiration.
3) Certification period expired. Participant verbally informed of this policy at each certification or subsequent certification.
4) Failure to receive WIC food benefits for ninety (90) days after the last date to spend. Participant is notified of this policy verbally at each WIC food benefits issuance.
B. Local agency personnel shall terminate a WIC participant for the following reasons and provide the notification listed.
Reason for Termination Notification Requirement Moved from State of Virginia Local agency issues a Verification of Certification (VOC) Is not financially eligible Issue Letter of Ineligibility, WIC-315 Does not have a nutritional risk Issue Letter of Ineligibility, WIC-315 Dual participation Issue Disqualification Letter for Program Abuse, WIC-315
Division of Community Nutrition
Subject: System Termination from the WIC Program Policy: CRT 09.1 Reference: CFR §246.7 Effective: August 1, 2025 Supersedes: March 15, 2019
Page 2 of 2
Program abuse Issue Disqualification Letter for Program Abuse, WIC-315 Deceased No notice issued Participant no longer wants benefits Issue Letter of Ineligibility, WIC-315 Applicant is in a priority for which there is a freeze on enrollment Issue Letter of Ineligibility, WIC-315 Applicant is in a category for which there is a freeze on enrollment Issue Letter of Ineligibility, WIC-315 Data entry error No notice issued. Residency Ineligible Issue Letter of Ineligibility, WIC-315 Participant is currently eligible but is placed on a waiting list due to funding. Issue Letter of Ineligibility, WIC-315