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401.2 TANF MANUAL 7/20 Page 1a
(4) To obtain the additional information needed for a decision as to definitive eligibility.
(5) To explain to the applicant the provisions of the Division of Child Support Enforcement and the right to claim good cause for refusing to cooperate. The EW must also explain provisions regarding continued DCSE services following the termination of assistance.
(6) To provide an oral and written explanation of the applicant’s rights and responsibilities and the consequences to the applicant if these responsibilities are not met.
(7) To inform the applicant of the services the agency provides.
(8) To inform the applicant that he may be selected to participate in an audit for a complete verification of information.
(9) To ensure that any necessary help is provided to individuals who might otherwise have difficulty completing the application for literacy, language, or disability-related reasons.
If an initial interview is not conducted and an “Interview Held Date” is not entered in the VaCMS, then during the nightly batch process on the 30th day after the application date, the VaCMS will automatically deny the application.
TANF Transmittal 68