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GENERAL INFORMATION TANF MANUAL CHAPTER 100
ADMINISTRATIVE PROCEDURES 7/19 101.3
101.3 RECORDS, REPORTS AND REVIEWS - The local department is to maintain in its administrative file a record of each complaint, including the complainant's statement and a file of the investigations, findings and action taken. If there has been a hearing before the local board, the record should include a copy of the board's statement to the complainant.
From time to time, other reports may be required by the Virginia Department of Social Services to assure compliance with the Civil Rights laws.
The practices of a local department with respect to compliance are subject to review by a representative of both the State and federal agencies.
TANF Transmittal 66