Page 94

VIRGINIA DEPARTMENT OF SOCIAL SERVICES CERTIFICATION PERIODS/RECERTIFICATION

10/24 VOLUME V, PART IV, PAGE 7

or to submit any required verifications (Part IV.C.4), will lose its right to uninterrupted benefits, if the failures occur after the deadline for filing a timely application (Part IV.C.2).

a. Failure to File a Timely Application

A household that fails to file a timely application for recertification but files an application during the last month of certification, must have an opportunity to participate within 30 calendar days after the application filing date, if eligible. The BPS must determine a household's eligibility and allow at least 10 days for the household to provide needed verification.

The BPS must assess a household's entitlement to expedited service processing whenever a household files an application for recertification during the month after the certification period expires. If the household is eligible for benefits, the BPS must provide an opportunity to participate within seven calendar days of the application filing date. If the household is not entitled to expedited processing, the BPS must determine eligibility and provide benefits within 30 calendar days.

b. Failure to Participate in an Interview

A household that submits a timely recertification application but who is not interviewed timely has no entitlement to uninterrupted benefits. The BPS must, at a minimum, provide an eligible household with an opportunity to participate within 30 calendar days after the application filing date. The BPS must send the Missed Interview Notice if the household misses the scheduled interview.

Example

A household files a timely recertification application on January 14. The household misses its scheduled interview set for the 14th so the BPS sends the Missed Interview Notice. The household reschedules and participates in an interview on February 2. The BPS must act on the application by February 13, if the household has had at least 10 days to provide necessary verifications.

c. Failure to Provide Verification

If a household submits a timely recertification application but submits required verifications untimely, the agency must provide an opportunity to participate by the 30th day after the application filing date. Untimely means that the household did not provide the information within 10 days of the request date or by the last day of the certification period, whichever is later.

Example

A household files a timely application for recertification on the 12th of the month and attends its interview the same day. The household provides all needed verifications by the 25th. The agency must provide

TRANSMITTAL #35