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Local Agency Responsibilities

1) The Agency Director/Designee must determine the need for D-SNAP System access, remote access, or additional issuance profiles.

2) Each user who will require access to the Disaster eligibility system must complete the VDSS Disaster System Access Request Form located on the TBSS website. The document must be completed fully and signed and dated by the User, Supervisor, and Director/Designee.

3) The local Security Officer must use the LDAP User Administration tool to turn on the Disaster Food Stamp Access for everyone for whom a signed access form was received. Three (3) additional locality FIPS may be turned on if directed by the Agency Director. Additional FIPS designations may be requested on the Disaster Supplemental Nutrition Assistance Program Access form at the time of implementation or in the form of an email later from the local agency Director and may be used to assist other localities in a disaster. If a local worker is designated to assist another locality, then it will be the sole responsibility of the local worker’s Director to direct the worker’s Security Officer to turn on an additional FIPS. The local Security Officer must retain the completed request form and all related e-mails at the local level for five years.

Disaster Closure

Upon the completion of the disaster, all disaster system accesses will be deactivated and returned to their original state in the preparation for future disasters. These accesses include: # removal of the network access to the system #D-SNAP LDAP User Administration availability #deactivation of remote access #removal of the URL to the application #suspension of EBT issuance profiles #passwords reset

VDSS Security is responsible for removing all disaster FIPS from appropriate tables. All logs, documents, and files pertaining to this disaster must be maintained for a minimum of five years.

Helpful Information

The disaster eligibility system is accessible at https://dssiad2.dss.virginia.gov/D-SNAP

Questions or issues with the User ID or passwords should be directed to the Information Systems Security Unit at security@dss.virginia.gov. All other issues or concerns while using the disaster eligibility system should be directed to the Division of Information Systems Customer Care Center at 1-800-223-8846.

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