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VIRGINIA DEPARTMENT OF SOCIAL SERVICES D-SNAP

10/24 VOLUME V, PART XX, PAGE 5

(VVOAD) is a support organization to ESF-6. VVOAD is an organization of over 20 non- profit groups including faith-based organizations. Several of these organizations support feeding operations within impacted areas during emergencies.

5. Indicate the number of BPS available to process applications. Include how you will be able to contact your own employees (home phone numbers, cell phone, etc.) Also, include a plan to house staff in case of an extreme emergency.

Each LDSS is responsible for obtaining sufficient personnel to administer the D-SNAP. Such staff includes persons to provide clerical, eligibility determination, issuance, and crowd control duties or functions. Staffing considerations must factor in language needs of the community by having bilingual staff available. To ensure that sufficient staff is in place for a disaster, each LDSS must have a plan in place to expand the number of available workers to perform functions related to the D-SNAP. These additional workers may include workers from other programs within the LDSS, other city/county staff, staff from other LDSS, and volunteers. VDSS will perform a broker function and match volunteers from one LDSS to work temporarily for another LDSS when necessary.

6. List of workers and their contact information willing to assist other LDSS in the event a D-SNAP is operating in another county or city.

7. Procedures for working with power companies – determine what type of data they will provide. Also give any additional information that may be helpful such as conditions in the locality (e.g., duration of power outages, shut down of major employers.)

8. Identification of local demographic data that is available such as population counts of low income individuals and the elderly population in various parts of the locality. If only part of the locality was affected, use street names and zip codes to define geographical areas within the locality in need of assistance. Provide maps if available.

9. The LDSS must identify one or more alternate certification sites to operate a D-SNAP. This option may be necessary if the LDSS is unavailable or inaccessible because of the disaster or because it cannot accommodate an anticipated volume of applicants. In determining the location of the alternate site, the LDSS must consider the accessibility of the location to parking, the location’s accommodations for disabled individuals, power and telecommunications arrangements, and the capacity to establish Internet access for multiple computers.

A contingency plan for supplying additional hardware for operations should be identified, if necessary.

10. The LDSS is responsible for ensuring that all personnel implementing a D-SNAP is adequately trained. VDSS staff will provide initial face-to-face training or videoconference training sessions for affected localities. VDSS will provide an electronic version of all training materials for ongoing reference.

Once a county/city has been approved to operate a D-SNAP, the LDSS must determine the training needs for all staff involved. At a minimum, each LDSS should have two

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