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VIRGINIA DEPARTMENT OF SOCIAL SERVICES RECIPIENT CLAIMS
10/24 VOLUME V, PART XVII, APPENDIX I, PAGE 3
Inactivating Claims in TOP A claim must be made inactive in TOP if: • The debtor is a member of a participating household whose benefits are being reduced; • DOF renders a decision that an acceptable arrangement has been made for the debtor to resume payments; or • There is any pending litigation on the claim.
Removing Claims from TOP A claim must be removed from TOP if:
• FNS or the Treasury Department instructs the local department of social services to remove the claim; • The claim is paid in full; • The claim is disposed of through a hearing, termination, compromised, bankruptcy proceeding or any other means; • The claim was referred in error; • The debtor is a member of a participating household whose benefits are being reduced; or • DOF renders a decision that an acceptable arrangement has been made for the debtor to resume payments.
TRANSMITTAL #35