Page 54
54
Table 1: Summary of Job Search Conditional Approval Extension Reasons in VaCMS and Acceptable Forms of Verification Delay Reason Summary Examples of Acceptable Forms of Verification
Agency Delay System Delay A technical issue within VaCMS, SPIDeR, or other related systems prevented the agency from processing the necessary information. Verification not required Agency Outage The local office experienced an outage, such as loss of power, internet, or other critical resources, which delayed case processing. Natural Disaster A natural disaster (e.g., hurricane, flood, wildfire) disrupted agency operations, causing delays in case processing or communication with applicants. Administrative Delay Internal agency processes, such as staff shortages, high workload, or procedural backlogs, resulted in a delay in processing the applicant’s information or requests.
Client Delay Provider-Related Issue Applicant is changing caregivers to facilitate employment opportunity, is on wait list or needs additional time to complete enrollment • Email or note from provider • Documented summary of phone call Limited in Securing Verifications Delay in obtaining employment records, proof of school enrollment, etc. • Copies of outreach attempts (e.g., emails, request letters) • Statement from employer/school Completing Employment Process Applicant is in the final stages of the job search process and needs additional time to complete—i.e., is actively interviewing, awaiting a potential offer, has offer contingent on a reference check, background check, or drug screen • Employer letter or email confirming pending employment documentation or start date Medical Emergency Applicant or household member experienced a serious illness or hospitalization • Doctor’s note, hospital discharge papers, or other medical documentation Weather Event Community and/or household experienced a natural disaster (e.g., fire, flood, hurricane) that halted search for work • Emergency services documentation • Insurance claim • Statement from disaster relief