Page 2

DEPARTMENT FOR AGING AND REHABILITATIVE SERVICES AUXILIARY GRANT PROGRAM ADMINISTRATIVE ISSUES 11/18 CHAPTER L PAGE 1

1. Nondiscrimination in Eligibility The Virginia Department of Social Services requires that all individuals be assured of the uniform application of procedures in determining eligibility for services and financial assistance. There must be no discrimination against applicants or participants in any aspect of program administration for reasons of age, race, color, sex, disability, sexual orientation, marital/family status, religion, national origin, or political beliefs. 1.1. Discrimination Complaint Procedures Discrimination complaints must be filed within 180 days of any incident. A person may file a discrimination complaint in writing to the local agency. Whenever possible, the complaint should include the following: • Name, address, and telephone number or other means of contacting the person alleging discrimination. • The name and address of the agency that is accused of discriminatory practices. • The nature of the incident, action, or the aspect of program administration that led the person to allege discrimination. • The reason for the alleged discrimination (age, sex, race, religion, etc.). • The names, addresses, and titles of persons who may have knowledge of the alleged discriminatory acts. • The date or dates on which the alleged discriminatory actions occurred.

If the individual is not satisfied with the result of the agency investigation of discrimination, the individual may request a hearing by contacting: Office of Civil Rights, Region III U.S. Department of Health and Human Services 150 South Independence Mall West Suite 372 Public Ledger Building Philadelphia, PA 19106