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DEPARTMENT FOR AGING AND REHABILITATIVE SERVICES AUXILIARY GRANT PROGRAM NON-FINANCIAL REQUIREMENTS 07/19 CHAPTER C, PAGE 51 10.3. Procedure The worker must give the individual a dated written notice that he/she must apply for other benefits for which he/she is potentially eligible. The written notice must list the specific benefits for which the individual must apply and the date by which the application must be filed. The individual will be given 30 days from the date of his receipt of the written notice to apply for the specified benefits. If the notice is mailed, the date of receipt will be assumed to be 5 days after the date shown on the notice. Note: If the individual is otherwise eligible, do not delay processing the case pending evidence of the individual's compliance. 10.4. Application Is Verified Check with the other benefit source or the individual, at the end of the 30 day period for filing to: • Determine if there has been a final decision to approve or deny the claim, and • Confirm that the claimant is cooperating in pursuit of the claim, and • Document the file with the response. See Chapter B - 9 for change processing procedures. If there has been no decision in the initial 30 days and the individual is not at fault, continue to follow up with the benefit source or the individual at 30-day intervals. Document the case regarding follow-ups and the final decision. Reevaluate eligibility when the final decision is received. 10.5. Good Cause An individual meets this requirement, despite failure to apply for other benefits or take other steps necessary to obtain them, if the individual has good cause for not doing so. For example, good cause exists if any one or more of the following situations apply. If good cause exists, document the case record. • The individual is unable to apply for other benefits because of illness. Accept the individual’s signed statement regarding the illness and schedule a follow-up for when the individual is expected to improve. • It would be useless to apply because the individual had previously applied and the other benefit source turned him down for a reason that has not changed. Accept the individual’s signed statement regarding the denial unless there is evidence to the contrary.