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The agency receives information verifying the death of the individual. The individual requests his case be closed. Suspension An individual’s grant is suspended when The individual is ineligible for one month only. The worker is unable to determine the individual’s continuing eligibility while awaiting an SSI eligibility reinstatement decision. Eligibility Continues The agency determines the individual meets all eligibility requirements and eligibility will continue. Ineligibility/Closure When the agency determines the individual is ineligible based on his failure to meet one or more of the non-financial or financial eligibility requirements, the individual requested the case closed, or the individual died, the case must be closed. The worker must Assure substantiation of ineligibility is included in the case record. Example: If the individual is ineligible due to excess income, the case record must include verification of the income and the calculations used to determine ineligibility. Evaluate Medicaid eligibility based on Medicaid Manual. If Medicaid eligible Document the change in the case record assuring that each changed eligibility factor is addressed. Assure that all supporting verifications are in the case record.