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The individual must report changes in his/her situation within 10 days of the date the change occurred. The report may be verbal or in writing. If the individual has more than one agency worker and reports a change to any one of them, the responsibility to report has been met. Information that appears in the Medicaid MMIS system, VaCMS system, in an IVES report, or that is available through the SVES or SOLQ inquiry system is considered to be changes that have been reported to the agency and the individual’s requirement to report has been met. The eligibility worker is responsible for identifying these changes and must take action on them within the time frames noted in Chapter B - 9.2. Failure To Report Timely If the individual fails to report a change timely, a change that was not otherwise known to the agency, determine if the change resulted in an increase or decrease in the individual’s grant. Grant Increase Implement the change as instructed in Chapter B - 8.3.4.2. The individual is entitled to supplements from the month of change forward. The supplements will be addressed at the point the impacted months are reconciled. See Reconciling Payments Chapter J – 7. Grant Decrease Determine if an overpayment has occurred. Implement the change as instructed in Chapter B - 8.3.4.3. Determine the month in which the change occurred and should have been reported.